Customer Service Pro — Fast-Paced Store & Pizza Discounts

Domino's Pizza; Waterloo (IA); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Health insurance

Employee discounts

Full training

Career advancement opportunities

Job summary

Domino's Pizza in Waterloo, IA is hiring a Customer Service Representative to deliver friendly, efficient service for in-store, phone, and online orders. You will assist with orders, answer questions, and help ensure accurate processing and customer satisfaction.

The role emphasizes a positive attitude, teamwork, and adaptability to a fast-paced environment, including evenings, weekends, and holidays. Training provided and opportunities for advancement exist within the brand.

Qualifications

• Excellent interpersonal communication skills.
• Ability to handle calls, in-person interactions, and online orders.
• Positive attitude and punctuality.
• Flexibility to work evenings, weekends, and holidays.

Responsibilities

• Provide friendly service over the phone and in person.
• Assist customers with placing orders and answering menu questions.
• Upsell menu items and promotions to boost satisfaction.
• Handle inquiries, concerns, and complaints with empathy.
• Enter orders accurately and process payments.
• Keep the store clean and organized.

Skills

Customer service

Communication

Team player

Fast-paced work

Job description

Domino's Pizza in Waterloo, IA is hiring a Customer Service Representative to deliver friendly, efficient service for in-store, phone, and online orders. You will assist with orders, answer questions, and help ensure accurate processing and customer satisfaction.

The role emphasizes a positive attitude, teamwork, and adaptability to a fast-paced environment, including evenings, weekends, and holidays. Training provided and opportunities for advancement exist within the brand.