Customer Service Pro - Fast-Paced Pizza Support

Domino's Pizza; Forest Homes (NC); On-site; USD 25,000 - 35,000; Full time

Benefits offered by this job

Competitive pay

Health Insurance

401k

Paid Time Off

Referral Bonus

Flexible Scheduling

Pizza Discounts

Job summary

Prairie Pizza, a Domino's franchise based out of Charlotte, NC, is hiring a friendly Customer Service Representative to be the voice of the brand. You will take orders, answer questions, and ensure every customer has a positive experience.

Working at Prairie Pizza means joining a team of about 1,500 associates who value the Golden Rule, teamwork, and enthusiasm. This full-time role offers growth opportunities and a supportive environment.

Qualifications

• A positive attitude and passion for providing outstanding customer service.
• Excellent communication and interpersonal skills.
• Ability to multitask and work efficiently in a fast-paced environment.
• Strong problem-solving skills.
• Basic computer skills and familiarity with point-of-sale systems.
• A love for pizza is a definite plus.

Responsibilities

• Taking phone orders with accuracy and efficiency.
• Providing excellent customer service with a smile (even over the phone).
• Answering customer questions about our menu, promotions, and delivery services.
• Addressing and resolving customer concerns with patience and understanding.
• Working as part of a team to ensure smooth operations and happy customers.

Skills

Communication skills

Customer service

Multitasking

Problem solving

Interpersonal skills

Basic computer skills

POS familiarity

Tools

POS systems

Job description

Prairie Pizza, a Domino's franchise based out of Charlotte, NC, is hiring a friendly Customer Service Representative to be the voice of the brand. You will take orders, answer questions, and ensure every customer has a positive experience.

Working at Prairie Pizza means joining a team of about 1,500 associates who value the Golden Rule, teamwork, and enthusiasm. This full-time role offers growth opportunities and a supportive environment.