Customer Service & Orders Specialist

SmartRecruiters, Inc.; Roselle (IL); On-site; USD 32,000 - 42,000; Full time

Job summary

SmartRecruiters, Inc. in Roselle, IL is seeking a Customer Service Rep to handle telephone orders, assist customers, and maintain inventory. This full-time position requires accurate cash handling and order entry via keyboard or touch screen, with clear written and verbal communication.

You will stock ingredients, operate the walk-in cooler, and perform daily cleaning and paperwork tasks, contributing to smooth store operations and customer satisfaction.

Qualifications

• Verbal, writing, and telephone skills to take and process orders.
• Ability to enter orders using a computer keyboard or touch screen.
• Must be able to make correct monetary change.
• Stock ingredients from delivery area to storage, work area, walk-in cooler.
• Clean equipment and facility approximately daily.

Responsibilities

• Receive and process telephone orders.
• Take inventory and complete associated paperwork.
• Stock ingredients from delivery area to storage, work area, walk-in cooler.
• Clean equipment and facility approximately daily.

Skills

Verbal communication

Written communication

Telephone skills

Order processing

Data entry

Cash handling

Education

High school diploma or equivalent

Tools

POS system

Keyboard / touch screen entry

Microsoft Excel

Job description

SmartRecruiters, Inc. in Roselle, IL is seeking a Customer Service Rep to handle telephone orders, assist customers, and maintain inventory. This full-time position requires accurate cash handling and order entry via keyboard or touch screen, with clear written and verbal communication.

You will stock ingredients, operate the walk-in cooler, and perform daily cleaning and paperwork tasks, contributing to smooth store operations and customer satisfaction.