Customer Service & Orders Associate

SmartRecruiters, Inc.; Palm Bay (FL); On-site; USD 32,000 - 42,000; Full time

Job summary

SmartRecruiters, Inc. is seeking a Customer Service Representative to serve as the first point of contact for phone and in-person customers in our Palm Bay store. You will process telephone orders, assist with product prep, stock ingredients, and maintain clean equipment and areas.

Strong verbal communication, basic math, and a friendly, professional demeanor are essential as you enter orders using a computer and interact with customers throughout shifts, which require standing for long periods.

Qualifications

• Receive and process telephone orders.
• Enter orders using a computer keyboard or touch screen.
• Stand for long periods of time during shifts.

Responsibilities

• Receive and process telephone orders.
• Stock ingredients from delivery area to storage, work area, walk-in cooler.
• Prepare product and clean equipment and facility as requested.
• Communicate verbally with customers and co-workers to process orders.
• Assist customers in person and handle basic math to give correct change.

Skills

Verbal communication

Customer service

Basic math

Friendly personality

Tools

POS system

Computer entry

Job description

SmartRecruiters, Inc. is seeking a Customer Service Representative to serve as the first point of contact for phone and in-person customers in our Palm Bay store. You will process telephone orders, assist with product prep, stock ingredients, and maintain clean equipment and areas.

Strong verbal communication, basic math, and a friendly, professional demeanor are essential as you enter orders using a computer and interact with customers throughout shifts, which require standing for long periods.