Customer Service & Order Support Specialist

Cardinal Glass Industries, Inc.; Dixon (CA); On-site; USD 34,000 - 39,000; Full time

Job summary

Cardinal Glass Industries, Inc. is seeking a Customer Service Representative to handle inquiries, process orders, and maintain accurate records. The role requires professional communication by phone or email and solid experience with Microsoft Office.

The position is on-site in Dixon, CA with full-time hours. The candidate should be reliable, detail-oriented, and capable of prioritizing a daily workload to meet deadlines.

Qualifications

• High School diploma or higher required.
• Attention to detail and accuracy essential.
• Ability to work with internal/external customers professionally.

Responsibilities

• Provide information about products or services by phone or email.
• Enter orders and manage customer details in order entry systems.
• Record customer interactions and follow up on inquiries or complaints.
• Respond to customer inquiries and schedule tasks as needed.
• Suggest improvements to products, packaging, or service to prevent future problems.

Skills

Dedicated

Team Player

Detail Oriented

Education

High School or better

Tools

Microsoft Office

Job description

Cardinal Glass Industries, Inc. is seeking a Customer Service Representative to handle inquiries, process orders, and maintain accurate records. The role requires professional communication by phone or email and solid experience with Microsoft Office.

The position is on-site in Dixon, CA with full-time hours. The candidate should be reliable, detail-oriented, and capable of prioritizing a daily workload to meet deadlines.