Customer Service & Order Fulfillment Pro

Genuine Parts Company; Houston (TX); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Healthcare coverage

401(k)

Tuition reimbursement

Vacation

Sick leave

Holiday pay

Job summary

Genuine Parts Company in Houston, Texas, is hiring a Customer Service Representative responsible for managing customer orders and inquiries. The role requires a high school diploma or GED and 0-3 years of experience. Responsibilities include responding to customer inquiries, placing orders, and maintaining inventory levels. The company offers a comprehensive benefits package, including healthcare, 401(k), and vacation pay. Strong communication skills and reliability are essential for this position.

Qualifications

• 0 to 3 years of related experience or equivalent combination required.
• Ability to manage incoming customer calls and fulfill orders accurately.

Responsibilities

• Respond to customer inquiries regarding products and provide quotes.
• Place customer orders through multiple channels.
• Negotiate sale price within parameters to influence profit.
• Build customer relationships to drive repeat business.
• Order items to maintain inventory levels for customers.

Skills

Reliability

Organization

Attention to detail

Strong communication skills

Ability to multi-task

Time management skills

Moderate computer skills

Product knowledge

Education

High school diploma or GED

Job description

Genuine Parts Company in Houston, Texas, is hiring a Customer Service Representative responsible for managing customer orders and inquiries. The role requires a high school diploma or GED and 0-3 years of experience. Responsibilities include responding to customer inquiries, placing orders, and maintaining inventory levels. The company offers a comprehensive benefits package, including healthcare, 401(k), and vacation pay. Strong communication skills and reliability are essential for this position.