Customer Service Office Worker

Piggly Wiggly, LLC; Ladson (SC); On-site; USD 16,531 - 22,041; Part time

Job summary

Piggly Wiggly, LLC in Ladson, SC, is seeking a reliable Customer Service Office Associate to balance front-end duties with essential administrative tasks, including bookkeeping and reporting. You will split your time between assisting customers at the counter and handling behind-the-scenes office work, with a requirement to work nights and weekends in a fast-paced retail environment.

The role emphasizes strong communication, attention to detail, and familiarity with Word and Excel to maintain

Qualifications

• Strong communication and interpersonal skills.
• Proven reliability, strong work ethic, and attention to detail.
• Familiarity with standard office machinery and computer programs (Word, Excel).
• Prior experience in customer service, retail front-end operations, or basic bookkeeping is a plus.

Responsibilities

• Deliver fast, friendly, and efficient service at the customer service desk and assist with front-end support.
• Guide front-end team members to maintain smooth store operations and act as front-end lead when needed.
• Perform daily financial duties, including cash handling and deposits.
• Answer and route phone calls, organize files, and use standard office software.
• Conduct regular compliance checks and monitor office supplies.
• Support the Store Manager with additional office or operational tasks.

Skills

Communication skills

Reliability

Attention to detail

Office software

Tools

Word

Excel

Job description

Customer Service Office Associate

Location: Piggly Wiggly

About Us

At Piggly Wiggly, we operate in a fast-paced, customer-first environment where exceptional service is our top priority. We believe every team member plays a vital role in creating a welcoming experience for our shoppers-which is why a positive attitude and a smile are always considered part of our uniform. If you are energetic, customer-focused, and eager to grow with a great retail team, we encourage you to apply!

Role Overview

We are seeking a reliable and detail-oriented Customer Service Office Associateto perform essential administrative, clerical, and front-end duties. In this versatile role, you will split your time between directly assisting customers at the counter and executing crucial behind-the-scenes office tasks, including bookkeeping, compliance, and reporting.

Key Responsibilities

• Customer & Front-End Support: Deliver fast, friendly, and efficient service at the customer service desk (handling Western Union, Lottery, Bill Payments, and customer inquiries).

• Operations & Leadership: Assist in guiding front-end team members to maintain smooth store operations. Serve as the front-end lead during the absence of the Front-End Manager.

• Basic Bookkeeping: Perform daily financial duties, including verifying cash balances, reconciling tills, and preparing bank deposits.

• Administrative Tasks: Answer and route phone calls, maintain organized paper and digital files, and utilize standard office equipment and software (word processing, spreadsheets).

• Compliance & Inventory: Complete regular compliance checks (monthly/quarterly) and monitor/reorder office supplies as needed.

• General Support: Perform additional office or operational duties as assigned by the Store Manager.

Qualifications

• Strong communication and interpersonal skills.

• Proven reliability, strong work ethic, and attention to detail.

• Familiarity with standard office machinery and computer programs (Word, Excel).

• Prior experience in customer service, retail front-end operations, or basic bookkeeping is a plus.

Position Details & Application Process

• Type:Part-time

• Pay: Competitive / Comparable

• Availability: Must be available to work nights and weekends.