Customer Service - Must Love Dogs!

The Ruff House; Neenah (WI); On-site; USD 17,000 - 22,000; Part time

Job summary

The Ruff House in Neenah, WI is seeking a Client Services Team Member to greet clients, check in/out dogs, answer calls, texts and emails, and help with daily operations. You will stay on your feet, assist with basic care and keep the facility clean and safe.

This fast-paced role requires energy, reliability and teamwork. Weekend and holiday shifts are expected; lifting 50+ pounds is part of daily duties; we value a positive attitude, ownership and a strong focus on customer service for dog

Qualifications

• Energetic and motivated individual with a customer-focused mindset.
• Willingness to be on your feet and work in a fast-paced environment.
• Strong communication skills for greeting clients and handling inquiries.

Responsibilities

• Greet clients and assist with daily check-in and check-out.
• Answer phones, texts, and emails to ensure clear communications.
• Assist with inventory and basic care tasks (feeding, water changes).
• Identify behavioral issues and report them to management.
• Maintain a clean and safe facility and provide excellent customer service.

Skills

Energetic

Motivated

Helpful

Responsible

Team player

Punctual

On-time

Job description

We're looking for the right people to join our team! Responsibilities include supervising dog daycare play groups, cleaning,

As a Client Services Team Member, you will be responsible for greeting and assisting clients with daily check in and check out, answering phones, texts, and emails to ensure proper communications and services administration. This is a fast paced job and applicants should expect to work on their feet for the duration of their shift. Your duties will also inventory management, providing basic care such as feeding and water changes for dogs, and maintaining a clean and tidy facility. You will also be responsible for identifying any behavioral issues and reporting them to management, while offering excellent customer service to dog owners. If you’re passionate about dogs and love working in an active, dynamic environment, this is the perfect role for you!

Are you:

• Energetic
• Motivated
• Happy
• Helpful
• Willing to help their co workers
• Responsible
• Take ownership
• NOT LAZY!

We proudly employ a team of A+ PLAYERS. Are you one?

If you’re a(n)…

• Punctual individual with a desire to work: Show up and on time
• Attentive worker who maintains focus on the job at hand
• Team player, but can confidently work alone
• Positive person, to maintain a great environment
• Willing to learn, adapt, and grow with an ever-evolving industry

And you’re able to…

• Work weekends/holidays
• Be physically active and busy through your shift’s entirety
• Can lift 50+ pounds without assistance

We are proud to hire, fire, and promote based on our Core Values.

Team Focused.

We support and trust each other. We have the backs of the people around us and work together to achieve great things. Our choices put the team before ourselves. We are one company, one team.

Client Focused

We do the right thing. We focus on building personal long term relationships. We endeavor to exceed expectations and to make life better for dogs and their families.

If you're an A+ player, will support our purpose, and will live our values every single day, please continue with this application.