Client Services at Dog Daycare!

The Ruff House; Neenah (WI); On-site; USD 16,531,000 - 22,042,000; Full time

Job summary

The Ruff House in Neenah, WI is seeking a Client Services Team Member to greet clients, assist with daily check in/out, answer calls, texts, and emails, and help with inventory while keeping a clean, dogs-friendly environment.

This fast-paced role requires physical stamina, ability to lift 50+ pounds, a team spirit, weekend availability, and a commitment to our core values and delivering outstanding care to dogs and their families.

Qualifications

Responsibilities

• Supervise dog daycare play groups and maintain a clean, safe facility.
• Greet clients and assist with daily check-in and check-out; answer phones, texts, and emails.
• Manage inventory and assist with feeding and water changes for dogs.
• Identify behavioral issues and report to management while delivering customer service.

Job description

We're looking for the right people to join our team!

Responsibilities include supervising dog daycare play groups, cleaning,

As a Client Services Team Member, you will be responsible for greeting and assisting clients with daily check in and check out, answering phones, texts, and emails to ensure proper communications and services administration. This is a fast paced job and applicants should expect to work on their feet for the duration of their shift. Your duties will also inventory management, providing basic care such such as feeding and water changes for dogs, and maintaining a clean and tidy facility. You will also be responsible for identifying any behavioral issues and reporting them to management, while offering excellent customer service to dog owners. If you’re passionate about dogs and love working in an active, dynamic environment, this is the perfect role for you!

Are you:

• Energetic
• Motivated
• Happy
• Helpful
• Willing to help their co workers
• Responsible
• Take ownership
• NOT LAZY!

We proudly employ a team of A+ PLAYERS. Are you one?

If you’re a(n)…

• Punctual individual with a desire to work: Show up and on time
• Attentive worker who maintains focus on the job at hand
• Team player, but can confidently work alone
• Positive person, to maintain a great environment
• Willing to learn, adapt, and grow with an ever-evolving industry

And you’re able to…

• Work weekends/holidays
• Be physically active and busy through your shift’s entirety
• Can lift 50+ pounds without assistance

We are proud to hire, fire, and promote based on our Core Values.

Team Focused. - We support and trust each other. We have the backs of the people around us and work together to achieve great things. Our choices put the team before ourselves. We are one company, one team.

Client Focused - We do the right thing. We focus on building personal long term relationships. We endeavor to exceed expectations and to make life better for dogs and their families.

If you're an A+ player, will support our purpose, and will live our values every single day,