Customer Service & Merchandising Specialist

Dollar General Corporation; Chesapeake (VA); On-site; USD 17,000 - 22,000; Full time

Job summary

Dollar General is seeking a Team Member in Chesapeake, VA, focused on delivering excellent customer service and maintaining clean, well-stocked store areas. You will assist customers, operate the cash register, and support merchandising guidelines across displays.

Responsibilities include processing transactions, stocking shelves, and ensuring a safe shopping environment while following store procedures and policies.

Qualifications

• Knowledge of customer service principles and procedures.
• Ability to read and interpret planograms and merchandising guides.
• Basic cash handling and POS operations knowledge.
• Strong communication and interpersonal skills.
• Ability to stock and display merchandise.
• Attention to safety and store cleanliness.

Responsibilities

• Provide superior customer service to exceed the customer's expectations.
• Prospect product knowledge and selling techniques to enhance the customer experience.
• Maintain a safe, clean and well-organized store environment.
• Assist in merchandising to create appealing displays and drive sales.
• Rotate and restock merchandise according to guidelines.
• Operate cash registers and process payments accurately.
• Assist customers with self-checkout at multiple terminals.
• Follow company policies and procedures as outlined in SOPs and handbook.
• Keep checkout and display areas organized and clutter-free.

Skills

Customer service

Selling techniques

Planogram compliance

Cash handling

Communication

Stocking

Safety awareness

Education

High school diploma or equivalent

Job description

Dollar General is seeking a Team Member in Chesapeake, VA, focused on delivering excellent customer service and maintaining clean, well-stocked store areas. You will assist customers, operate the cash register, and support merchandising guidelines across displays.

Responsibilities include processing transactions, stocking shelves, and ensuring a safe shopping environment while following store procedures and policies.