Customer Service Manager - State Farm Agent Team Member

Bryan Ross - State Farm Agent; Chandler (AZ); On-site; USD 40,000 - 80,000; Full time

Benefits offered by this job

Bonus based on performance

Paid time off

Growth potential/Advancement

Salary plus commission/bonus

Job summary

Bryan Ross - State Farm Agent in Chandler, AZ is seeking a motivated individual to join as an Agent Team Member. You will build and develop customer relationships to promote State Farm products including auto, home and life insurance.

This role offers hands-on agency experience and a path toward becoming a State Farm agent. This position provides growth potential, paid time off, and a base plus commission structure within a supportive, community-focused office in Chandler.

Qualifications

• Experience in sales with a track record of meeting goals.
• Strong communication and presentation skills.
• Ability to establish relationships and follow up with customers.
• Interest in marketing insurance products.

Responsibilities

• Establish customer relationships and follow up with customers.
• Provide prompt, accurate, and friendly customer service.
• Educate customers about insurance options.
• Develop leads and schedule appointments.
• Meet marketing goals with the agent.
• Maintain a strong work ethic and daily commitment.

Skills

Sales experience

Excellent communication

Lead generation

Presentations

Education

Property and Casualty license

Life and Health license

Job description

Replies within 24 hours

• Bonus based on performance
• Opportunity for advancement
• Paid time off

Position Overview

Do you have aspirations to run your own business? If so, you may want to consider working in the office of Bryan Ross - State Farm Agent. As a member of our agency team, you have an opportunity to experience first-hand what it takes to be a State Farm Agent. You will build and develop customer relationships within the community to promote State Farm products including auto, home and life insurance. This position will allow you to experience working in an agent's office and to explore the opportunity to become a State Farm agent yourself.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Work with the agent to establish and meet marketing goals.
• Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
• Maintain a strong work ethic with a total commitment to success each and every day.

As an Agent Team Member, you will receive...

• Salary plus commission/bonus
• Paid time off (vacation and personal/sick days)
• Growth potential/Opportunity for advancement within my agency

Requirements

• Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred
• Successful track record of meeting sales goals/quotas preferred
• Interest in marketing products and services based on customer needs
• Excellent communication skills - written, verbal and listening
• Ability to make presentations to potential customers
• Property and Casualty license (must be able to obtain)
• Life and Health license (must be able to obtain)

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.

Compensation: $40,000-$80,000+

We're Hiring!

We attribute our success to having afun, energetic environment that is an enjoyable place to work. Our team is comprised of results-oriented individuals that are serious about their development. We take pride in using our years of valuable experience to mentor individual team members and prepare them for successful careers. If you want to work in an environment that is fun, challenging, and rewarding, then Bryan Ross - State Farm Agent may be the right fit for you! If you want to make an impact, see immediate success, we could be the place for you!

About Our Agency

• We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Retirement Planning, Business Insurance, Health Insurance, and Renters Insurance.
• Our office is located in Chandler, AZ.
• Our office is open 9-5:30.
• We currently have 8 team members at our agency.
• We have 100 years of combined insurance experience in our office.
• Additional languages spoken: Spanish, French, and Russian

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

Make a difference in your community every day

Gain confidence and grow your career

Earn benefits and rewards that are second to none