Customer Service Manager - Growth, Bonuses & PTO

LIndsay Ellis - State Farm Agent; Weatherford (TX); On-site; USD 30,000 - 60,000; Full time

Benefits offered by this job

Commission/Bonus

PTO (vacation and sick days)

Advancement opportunities

Signing bonus

Job summary

Lindsay Ellis - State Farm Agent in Weatherford, Texas seeks a Customer Service Manager to join their team. The role focuses on value-based conversations and delivering a remarkable customer experience in a fast-paced environment.

Responsibilities include building customer relationships and providing prompt service on inquiries related to insurance availability, eligibility, coverages, policy changes, transfers, claims and billing. Compensation includes salary plus commission/bonus.

Qualifications

• Excellent communication in writing and speaking.
• People-oriented with strong interpersonal skills.
• Good organizational and multi-tasking abilities.
• Self-motivated and proactive in solving problems.
• Able to relate to customers and manage relationships.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service including inquiries on insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification.

Skills

Excellent communication

People oriented

Organizational skills

Self-motivated

Proactive problem solving

Multi-tasking

Customer relations

Tools

Windows

Job description

Lindsay Ellis - State Farm Agent in Weatherford, Texas seeks a Customer Service Manager to join their team. The role focuses on value-based conversations and delivering a remarkable customer experience in a fast-paced environment.

Responsibilities include building customer relationships and providing prompt service on inquiries related to insurance availability, eligibility, coverages, policy changes, transfers, claims and billing. Compensation includes salary plus commission/bonus.