Customer Service Manager

Hobby Lobby; Issaquah (WA); On-site; USD 28,000 - 29,000; Full time

Benefits offered by this job

Competitive wages

Medical & dental benefits

401(k) match

Paid vacation

Sick/personal pay

Employee discount

Life & LTD insurance

FS Plan

Holiday pay

Job summary

Hobby Lobby Stores, Inc. in Issaquah, WA is seeking a Customer Service Manager to supervise front-end operations during store hours.

The role emphasizes customer service, cash handling, and team leadership, with a starting wage of $20.15–$21.15 per hour and full-time benefits.

Join a team focused on service excellence and retail efficiency.

Qualifications

• Candidates must demonstrate excellent customer service and communication.
• Basic computer skills required for daily register and POS use.
• Desire to learn and grow within the role.
• Trustworthy and dependable with reliable references.
• Strong friendly attitude when assisting customers.

Responsibilities

• Fulfill duties as front-end manager.
• Assist customers with returns.
• Manage registers and perform transactions.
• Provide excellent customer service.
• Support store operations as needed.

Skills

Excellent customer service

Basic computer skills

Desire to learn

Trustworthy and dependable

Friendly demeanor

Previous work references

Job description

Job Description - Overview

New opportunity available for a Customer Service Manager.

The Customer Service Manager position is one of hourly store management. Stores are open Monday through Saturday, 9:00AM to 8:00PM and we are closed on SUNDAY.

Responsibilities

• Perform duties as front-end manager
• Assist customers with returns
• Manage registers
• Assist customers as needed
• Provide excellent customer service

Starting full-time range - $20.15 - $21.15 per hour

Job Description - Requirements

• Excellent Customer Service Skills
• Basic Computer Skills
• Desire To Learn
• Trustworthy And Dependable
• Super Friendly
• Previous Work References

Full-Time Benefits Include

• Competitive Wages
• Medical, Dental and Prescription Benefits
• 401(k) Program with Company Match
• Paid Vacation
• Sick / Personal Pay (SPP)
• Employee Discount
• Life Insurance and Long Term Disability Insurance (LTD)
• Flexible Spending Plan
• Holiday Pay

Hobby Lobby Stores, Inc., is an Equal Opportunity Employer.

For reasonable accommodation of disability during the hiring process call [phone] .

Job Title

Customer Service Manager

Address 1

1185 NW Gilman Blvd

Zip Code

98027

Department

Hobby Lobby Stores