Customer Service Manager

Hobby Lobby; Augusta (ME); On-site; USD 22,000 - 23,000; Part time

Benefits offered by this job

Competitive wages

Medical, Dental, Vision and RX

401(k) match

Paid vacation

Sick/Personal Pay

Employee Discount

Life Insurance & LTD

Flexible Spending Plan

Holiday Pay

Job summary

Hobby Lobby Stores, Inc. in Augusta, ME is seeking a Customer Service Manager to join our hourly store management team. The role supports front-end operations, assists customers with returns, and ensures accurate register management within store hours of 9:00AM–8:00PM, Monday–Saturday.

The position offers part-time entry with seasonal opportunities, plus comprehensive benefits for eligible staff. Join a large retail team devoted to exceptional guest experiences.

Qualifications

• Excellent customer service skills required.
• Basic computer skills needed.
• Desire to learn and grow in a retail leadership role.
• Trustworthy and dependable team member.
• Super friendly attitude with guests and colleagues.

Responsibilities

• Perform duties as front-end manager and oversee cashier operations.
• Assist customers with returns and resolve issues.
• Manage registers and cash handling with accuracy.
• Provide excellent customer service and advise on store policies.
• Support daily store operations and Coach junior staff.

Skills

Customer service

Computer skills

Willingness to learn

Dependability

Friendliness

References

Job description

Job Description - Overview

The Customer Service Manager position is one of hourly store management. Stores are open Monday through Saturday, 9:00AM to 8:00PM and we are closed on SUNDAY.

Job Description - Overview

The Customer Service Manager position is one of hourly store management. Stores are open Monday through Saturday, 9:00AM to 8:00PM and we are closed on SUNDAY.

Responsibilities

• Perform duties as front-end manager
• Assist customers with returns
• Manage registers
• Assist customers as needed
• Provide excellent customer service

Starting part-time and seasonal range - $15.75 - $16.75 per hour

Job Description - Requirements

• Excellent Customer Service Skills
• Basic Computer Skills
• Desire To Learn
• Trustworthy And Dependable
• Super Friendly
• Previous Work References

If you meet these requirements and are interested in being a vital part of our management team, then we are interested in talking to you.

Full-Time Benefits Include

• Competitive Wages
• Medical, Dental, Vision and Prescription Benefits
• 401(k) Program with Company Match
• Paid Vacation
• Sick / Personal Pay (SPP)
• Employee Discount
• Life Insurance and Long Term Disability Insurance (LTD)
• Flexible Spending Plan
• Holiday Pay

Hobby Lobby Stores, Inc., is an Equal Opportunity Employer.

For reasonable accommodation of disability during the hiring process call [phone] .

Job Title

Customer Service Manager

Address 1

10 Whitten Rd

Zip Code

04330

Department

Hobby Lobby Stores