Customer Service Management Trainee Customer Service Customer Service Kenosha, Wisconsin 2025-0[...]

Uline; Kenosha (WI); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking a Customer Service Management Trainee to join their dynamic team in Kenosha. This role offers a unique opportunity to develop essential customer service management skills in a state-of-the-art call center environment. You will empower representatives to deliver legendary service while benefiting from a comprehensive training program. With a focus on teamwork and a commitment to excellence, this role promises significant growth and earning potential. Join a company that values its employees and offers exceptional benefits, including health coverage and a 401(k) match from day one.

Benefits

Complete health insurance coverage

401(k) with 6% employer match

Multiple bonus programs

Paid holidays and generous paid time off

Tuition Assistance Program

On-site fitness center

Café with affordable meal options

Beautifully maintained walking paths

Best-in-class facilities

Qualifications

• Strong track record of customer-focused service and teamwork.
• Prior leadership/management experience is a plus.

Responsibilities

• Master all aspects of customer service management through training.
• Manage and develop a team of customer service representatives.
• Review department procedures to identify areas for improvement.

Skills

Customer Service

Team Leadership

Attention to Detail

Education

Bachelor’s Degree

Job description

Customer ServiceManagement Trainee

Pay from $25 to $30 per hour with significant growth and earning potential!

KenoshaBranch

12355 Uline Way, Kenosha, WI 53144

A new career opportunity is calling! Are you an emerging customer service leader? Join Uline as a Customer Service Management Trainee to gain on-the-job skills at our state-of-the-art call center and empower our reps to deliver legendary customer service. Don’t put your career on hold - apply for this unique opportunity now!

Better together! This position is on-site, and we are looking for people who share our passion.

Full-Time Hours:24/7 operation - Various shifts available with set schedules.

Position Responsibilities

• Master all aspects of customer service management through a comprehensive hands-on training program.

• Manage and develop a team of customer service representatives by setting clear goals, evaluating team performance and providing constructive feedback.

• Review department procedures and standards to identify areas for improvement.

Minimum Requirements

• Bachelor’s degree.

• Strong track record of customer-focused service, teamwork and attention to detail.

• Prior leadership / management experience is a plus.

Benefits

• Complete health insurance coverage and 401(k) with 6% employer match that starts day one!

• Multiple bonus programs.

• Paid holidays and generous paid time off.

• Tuition Assistance Program that covers professional continuing education.

Employee Perks

• Café featuring affordable daily meal options from local restaurants.

• On-site fitness center and beautifully maintained walking paths.

• Best-in-class, clean, modern facilities.

About Uline

Uline, a family-owned company, is North America’s leading distributor of shipping, industrial, and packaging materials with over 9,000 employees across 13 locations.

Uline is adrug-free workplace.

EEO/AA Employer/Vet/Disabled

#LI-AP3

#LI-IL001

(#IN-KNMANC)

Our employees make the difference and we are committed to offering exceptional benefits and perks!Explore Uline.jobs to learn more!