Customer Service Maintenance Technician

Linde; Madison (WI); On-site; USD 65,000 - 85,000; Full time

Job summary

Linde Inc. is seeking a Customer Service Maintenance Technician to safely maintain and occasionally install cryogenic bulk liquid and gas systems (nitrogen, argon, oxygen, CO₂, hydrogen) in Appleton, WI.

You will service systems across multiple industries, perform preventive maintenance, document activities, and respond to service calls. A strong focus on safety, teamwork, and accurate record keeping is essential.

Qualifications

• Minimum five years of experience maintaining mechanical and rotating systems in an industrial manufacturing environment.
• Experience installing, troubleshooting, inspecting, and repairing piping systems, pumps, PLCs, regulators, and heat exchangers.
• Knowledge of preventive and predictive maintenance methods for industrial equipment.
• Proficient computer skills including MS Office and data entry devices.

Responsibilities

• Safely maintain, service, and occasionally install or remove cryogenic supply systems.
• Support and maintain systems across medical gas, biomedical research, manufacturing, food production and water treatment.
• Perform routine inspections and preventive maintenance per Linde standards, NFPA and CGA guidelines.
• Document maintenance activities in CMMS and uphold customer service standards.
• Work outdoors in all weather, access elevated equipment safely, and operate service vehicle with a clean driving record.
• Respond to service calls, provide after-hours on-call support, and contribute to a safety-focused work environment.

Skills

Mechanical systems

Pumps

Piping systems

PLC’s

Preventive maintenance

Documentation

Safety compliance

MS Office / data entry

Communication / teamwork

Tools

MS Office Suite

Smartphones & tablets

Job description

Linde Inc.

Customer Service Maintenance Technician

Appleton, WI, United States | req32414

• You will safely maintain, service, and occasionally install or remove bulk liquid and gaseous cryogenic supply systems, including nitrogen, argon, oxygen, CO₂, and hydrogen systems
• Support and maintain supply systems across multiple industries, including medical gas supply, biomedical research, manufacturing, food production, and water treatment
• Perform routine inspections and preventive maintenance on assigned systems in accordance with Linde standards, NFPA and CGA guidelines
• Perform routine inspections and preventive maintenance on assigned systems in accordance with Linde standards, NFPA and CGA guidelines
• Further, accurately document all maintenance activities in a computerized maintenance management system while upholding Linde’s customer service standards
• Conduct fieldwork primarily outdoors in all weather conditions, including safely accessing elevated equipment using ladders, scaffolding, man lifts, and crane baskets
• Work independently to make sound technical decisions and escalates issues as needed to ensure safety and equipment integrity
• Also, respond to service calls during business hours and participate in an on-call availability for after-hours support
• Also, contribute to a disciplined, safety-focused work environment by following established procedures and promoting operational excellence

What you will enjoy doing*

• You will safely maintain, service, and occasionally install or remove bulk liquid and gaseous cryogenic supply systems, including nitrogen, argon, oxygen, CO₂, and hydrogen systems
• Support and maintain supply systems across multiple industries, including medical gas supply, biomedical research, manufacturing, food production, and water treatment
• Perform routine inspections and preventive maintenance on assigned systems in accordance with Linde standards, NFPA and CGA guidelines
• Perform routine inspections and preventive maintenance on assigned systems in accordance with Linde standards, NFPA and CGA guidelines
• Further, accurately document all maintenance activities in a computerized maintenance management system while upholding Linde’s customer service standards
• Conduct fieldwork primarily outdoors in all weather conditions, including safely accessing elevated equipment using ladders, scaffolding, man lifts, and crane baskets
• Work independently to make sound technical decisions and escalates issues as needed to ensure safety and equipment integrity
• Also, respond to service calls during business hours and participate in an on-call availability for after-hours support
• Also, contribute to a disciplined, safety-focused work environment by following established procedures and promoting operational excellence

What Makes You Great

• You will bring a minimum of five years of experience maintaining mechanical and rotating systems in an industrial manufacturing environment.
• Demonstrate proven experience in installation, troubleshooting, inspection, and repairs of piping systems, pumps, PLC’s, forward and back pressure regulators, and heat exchangers.
• Apply knowledge of preventive and predictive maintenance methods for industrial mechanical and production equipment.
• Moreover, be skilled in computer proficiency including, but not limited to: Microsoft Office, Microsoft Excel, smartphones, tablets, and handheld data entry devices.
• Demonstrate excellent communication and team interaction skills with the ability to work independently and effectively lead or participate in teams.
• Show strong documentation and record keeping capabilities along with proficiency in computers, standard software packages, and the computerized maintenance management system.
• You are knowledgeable in regulatory and industrial standards and codes, which are considered a valuable asset.
• Be capable of safely operating a service vehicle and have a clean driving record, along with the discipline to continue safe operation.

Why you will love working with us

Linde is a leading global industrial gases and engineering company with 2025 sales of $34 billion. We live our mission of making our world more productive every day by providing high-quality solutions, technologies and services which are making our customers more successful and helping to sustain, decarbonize and protect our planet.

Linde serves a variety of end markets such as chemicals & energy, food & beverage, electronics, healthcare, manufacturing, metals and mining. Linde’s industrial gases and technologies are used in countless applications, enabling space exploration and launch technologies, delivering ultra-high-purity and specialty gases for semiconductor manufacturing, providing life-saving medical oxygen and enabling clean hydrogen production and carbon capture to reduce greenhouse gas emissions. Linde also delivers state-of-the-art gas processing solutions to support customer growth, efficiency improvements and emissions reductions.

What we offer you!

At Linde, the sky is not the limit. If you’re looking to build a career where your work reaches beyond your job description and betters the people with whom you work, the communities we serve, and the world in which we all live, at Linde, your opportunities are limitless. Be Linde. Be Limitless.

Linde offers competitive compensation and an outstanding benefits package. Enjoy access to health, dental, disability, and life insurance, paid holidays and vacation, 401(k) matching, pension benefits, an employee discount program, and opportunities for educational and professional growth. Additional compensation may vary depending on the position and organizational level. Build your future with us while making an impact every day!

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, protected veteran status, pregnancy, sexual orientation, gender identity or expression, or any other reason prohibited by applicable law.

• The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position. Therefore employees assigned may be required to perform additional job tasks required by the manager.