Customer Service / Lot Attendant

U-Haul; Tempe (AZ); Remote; USD 60,000; Full time

Job summary

A leading healthcare services provider is seeking a dedicated individual for a remote position. The role involves managing patient records, providing customer service, and ensuring data accuracy. With a supportive environment, this position offers competitive pay and comprehensive benefits, making a positive impact on patient care.

Benefits

Comprehensive benefits package

Flexible scheduling options

Opportunity for career advancement

Qualifications

• Must be available and punctual for scheduled work shifts.
• Completion of mandatory training programs, including HIPAA Privacy Course.

Responsibilities

• Provide phone coverage for incoming and outgoing calls.
• Assist in managing patient records and ensuring data accuracy.
• Resolve customer service issues and pharmacy network problems.

Skills

Communication

Listening

Education

High School Diploma or GED

Job description

Employer Industry: Healthcare Services

Why consider this job opportunity:
- Salary up to $60,000 annually
- Opportunity for career advancement and growth within the organization
- Work remotely with flexible scheduling options
- Comprehensive benefits package including health, dental, and retirement plans
- Supportive and collaborative work environment
- Chance to make a positive impact on patient care and satisfaction

What to Expect (Job Responsibilities):
- Provide phone coverage for incoming and outgoing calls, ensuring calls are directed to the appropriate staff members
- Assist in managing patient records and ensuring data accuracy
- Resolve customer service issues and pharmacy network problems to ensure client satisfaction
- Conduct orientation sessions for new clients and assist in health fairs and business conferences
- Perform general office duties such as filing, data entry, and maintaining inventory

What is Required (Qualifications):
- Must be available and punctual for scheduled work shifts
- Minimum educational requirement: High School Diploma or GED
- Completion of mandatory training programs, including HIPAA Privacy Course and HIPAA Security Course
- Exceptional phone and listening skills
- Strong written and verbal communication skills

How to Stand Out (Preferred Qualifications):
- 1-2 years of experience in a healthcare or customer service role
- Familiarity with electronic health record systems
- Bilingual skills in English and Spanish
- Experience in a fast-paced work environment
- Knowledge of healthcare regulations and compliance

#HealthcareServices #CustomerService #CareerOpportunity #CompetitivePay #RemoteWork

We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.