Customer Service/ Lot Attendant

U-Haul; Raleigh (NC); On-site; USD 10,000 - 60,000; Full time

Job summary

A leading company in the moving and storage industry is looking for dedicated individuals to assist customers at their U-Haul center. This role offers a supportive environment with ongoing training, competitive benefits, and opportunities for advancement. Applicants should possess a valid driver’s license and be able to lift equipment.</p>

Benefits

Competitive benefits package including health insurance

Career stability with advancement opportunities

$100 hiring bonus and a $300 training completion bonus

Access to wellness programs

Discounts on products and services

Qualifications

• Valid driver’s license with a good driving record required.
• Ability to perform physical tasks including lifting 50 lbs.
• Willingness to participate in safety training.

Responsibilities

• Assist customers inside and outside a U-Haul center with products and services.
• Move and hook up U-Haul trucks and trailers while ensuring proper maintenance.
• Prepare rental invoices and accept returned equipment from customers.

Skills

Customer service

Problem-solving

Communication

Education

High school diploma or equivalent

Tools

Smartphone-based U-Scan technology

Job description

Employer Industry: Moving and Storage Services

Why consider this job opportunity:
- $100 hiring bonus and a $300 cash bonus upon completion of training
- Career stability with opportunities for advancement within the organization
- Competitive benefits package including health insurance, life insurance, and 401(k) Savings Plan
- Access to wellness programs such as gym reimbursement and the Mindset App Reimbursement
- Supportive team environment with ongoing training and development through U-Haul University
- Discounts on various products and services, including technology and travel

What to Expect (Job Responsibilities):
- Assist customers inside and outside a U-Haul center with products and services
- Utilize smartphone-based U-Scan technology for managing rentals and inventory
- Move and hook up U-Haul trucks and trailers while ensuring proper maintenance
- Clean and inspect equipment, checking fluid levels as necessary
- Prepare rental invoices and accept returned equipment from customers

What is Required (Qualifications):
- Valid driver’s license with a good driving record
- High school diploma or equivalent
- Ability to perform physical tasks, including lifting equipment weighing a minimum of 50 lbs.
- Willingness to participate in safety training and use protective gear as needed
- Availability to work flexible hours, including weekends

How to Stand Out (Preferred Qualifications):
- Experience in customer service or a related field
- Familiarity with equipment maintenance or rental services
- Certification in forklift operation or willingness to obtain certification
- Knowledge of U-Haul products and services
- Strong problem-solving and communication skills

#MovingServices #CustomerService #JobOpportunity #CareerGrowth #EmployeeBenefits

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