Customer Service/ Lot Attendant

U-Haul; Memphis (TN); On-site; USD 28,000 - 35,000; Full time

Job summary

Join a leading moving and transportation services company as you assist customers and manage rentals. This role offers career advancement opportunities in a supportive environment along with training programs, comprehensive benefits, and a flexible work schedule. If you're eager to work in a dynamic team and get involved in various tasks from customer service to equipment management, this is the job for you.

Benefits

Comprehensive health insurance

401(k) plan

Employee stock ownership plan

Discounts on products and services

Continuous education opportunities

Qualifications

• Valid driver’s license with a good driving record.
• Availability for flexible work shifts.
• Willingness to adhere to safety precautions.

Responsibilities

• Assist customers with U-Haul products and services.
• Utilize U-Scan technology for rentals and inventory.
• Clean and inspect equipment ensuring safety standards.

Skills

Customer Service

Problem-solving

Physical Tasks

Education

High school diploma or equivalent

Job description

Employer Industry: Moving and Transportation Services

Why consider this job opportunity:
- Salary up to $300 hiring bonus upon completion of training
- Opportunity for career advancement within a supportive team environment
- Flexible work schedule with paid hands-on working interviews
- Comprehensive benefits including health insurance, 401(k), and employee stock ownership plan
- Discounts on various products and services including technology and travel
- Continuous education opportunities through U-Haul University

What to Expect (Job Responsibilities):
- Assist customers with U-Haul products and services, both inside and outside the center
- Utilize smartphone-based U-Scan technology for managing rentals and inventory
- Clean and inspect equipment, ensuring proper fluid levels and safety standards
- Prepare rental invoices and process returned equipment
- Participate in ongoing training and education programs

What is Required (Qualifications):
- Valid driver’s license with a good driving record
- High school diploma or equivalent
- Ability to perform physical tasks, including lifting equipment weighing at least 50 lbs
- Willingness to adhere to safety precautions and use protective gear when necessary
- Availability for flexible work shifts

How to Stand Out (Preferred Qualifications):
- Previous experience in customer service or related field
- Familiarity with equipment maintenance and inspection processes
- Strong problem-solving skills and ability to work independently
- Basic knowledge of U-Haul products and services
- Certification in forklift operation or willingness to obtain

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