Customer Service / Lot Attendant

U-Haul; Kirkland (WA); On-site; USD 10,000 - 60,000; Full time

Job summary

A leading company in the moving and storage industry is seeking customer service representatives in Kirkland. The role involves assisting customers with rentals, managing inventory, and ensuring equipment readiness. Competitive pay, bonuses, and comprehensive benefits are offered, along with opportunities for career advancement and training.

Benefits

Health insurance

401(k) plan

Employee stock ownership

Discounts on products and services

On-the-job education and training

Qualifications

• Valid driver’s license and good driving record required.
• Ability to lift equipment weighing a minimum of 50 lbs.
• Willingness to participate in ongoing training.

Responsibilities

• Assist customers with U-Haul products and services.
• Utilize smartphone technology for rentals and inventory.
• Move and hook up U-Haul trucks and trailers.

Skills

Customer Service

Interpersonal Skills

Physical Ability

Education

High school diploma or equivalent

Job description

Employer Industry: Moving and Storage Services

Why consider this job opportunity:
- Salary up to $26.00 per hour
- $100 hiring bonus and a $300 cash bonus upon completion of specific training
- Career stability with opportunities for advancement within the company
- Comprehensive benefits including health insurance, 401(k) plan, and employee stock ownership
- Supportive work environment with on-the-job education and training programs
- Discounts on various products and services, including gym memberships and technology

What to Expect (Job Responsibilities):
- Assist customers with U-Haul products and services inside and outside the center
- Utilize smartphone-based technology to manage rentals and inventory
- Move and hook up U-Haul trucks and trailers and clean equipment
- Answer customer inquiries and educate them about available services
- Prepare rental invoices and handle equipment returns

What is Required (Qualifications):
- Valid driver’s license and ability to maintain a good driving record
- High school diploma or equivalent
- Ability to perform physical tasks, including lifting equipment weighing a minimum of 50 lbs
- Capability to work in environments with moderate risks or discomforts
- Willingness to participate in ongoing training and certification programs

How to Stand Out (Preferred Qualifications):
- Experience in customer service or a related field
- Familiarity with rental equipment and services
- Ability to operate a forklift (certification offered upon employment)
- Strong interpersonal skills and a friendly demeanor
- Willingness to obtain certifications for filling propane and trailer wiring installation

#MovingServices #CustomerService #CareerGrowth #TrainingProvided #EmployeeBenefits

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