Customer Service Lead & Store Operations

WinCo Foods; Tigard (OR); On-site; USD 20,664 - 27,552; Full time

Benefits offered by this job

Comprehensive medical plans

Tuition support

Employee ownership program

Job summary

A large grocery retailer in Tigard, Oregon, is seeking an experienced clerk to join their team. This role emphasizes exceptional customer service, leading a team, and completing various responsibilities within the grocery department. Candidates should have a high school diploma and excellent communication skills. Experience in handling customer complaints, understanding company policies, and multitasking is essential. Winning in this environment also requires awareness of customer safety and maintaining a clean workspace. Full-time positions are available with comprehensive benefits.

Qualifications

• Must communicate clearly and professionally.
• Must exhibit leadership and maintain composure under pressure.
• Must understand company practices and procedures.
• Must demonstrate initiative and self-direction.

Responsibilities

• Provide excellent customer service and maintain an inviting atmosphere.
• Perform lead clerk duties including customer complaint resolution.
• Monitor employee activities and operations.
• Ensure cleanliness and safety in work area.
• Assist supervisors and clerks as needed.

Skills

Communication skills

Leadership

Interpersonal skills

Multi-tasking

Basic math skills

Education

High School Diploma or equivalent

Job description

A large grocery retailer in Tigard, Oregon, is seeking an experienced clerk to join their team. This role emphasizes exceptional customer service, leading a team, and completing various responsibilities within the grocery department. Candidates should have a high school diploma and excellent communication skills. Experience in handling customer complaints, understanding company policies, and multitasking is essential. Winning in this environment also requires awareness of customer safety and maintaining a clean workspace. Full-time positions are available with comprehensive benefits.