Customer Service Lead & Shift Supervisor

Default Brand; Chico (CA); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Vacation and holiday pay

Paid sick time

401K program with company match

Job summary

Default Brand in Chico, CA, seeks a Customer Service Lead to assist management. Responsibilities include providing outstanding customer service, managing store operations during shifts, and training staff.

The ideal candidate will have a high school diploma, strong communication skills, and a customer-focused mindset. Benefits include health insurance, dental, vision, and a 401K program.

Qualifications

• Previous experience in a shift supervisory role is a plus.
• Ability to communicate clearly both written and verbal.
• Bilingual is a plus.

Responsibilities

• Model outstanding customer service and selling skills.
• Ensure delivery of product meets quality and service expectations.
• Direct store associates during shifts.

Skills

Customer Focus

Communication Skills

Attention to Detail

Education

High school diploma or GED equivalent

Job description

Default Brand in Chico, CA, seeks a Customer Service Lead to assist management. Responsibilities include providing outstanding customer service, managing store operations during shifts, and training staff.

The ideal candidate will have a high school diploma, strong communication skills, and a customer-focused mindset. Benefits include health insurance, dental, vision, and a 401K program.