Customer Service Lead - Part-Time with Flexible Hours

Burlington Stores, Inc.; New York (NY); On-site; USD 20,457 - 29,136; Part time

Benefits offered by this job

Competitive wage

Flexible hours

Associate discount

Medical coverage

401(k) plan

Paid time off

Paid holidays

Paid sick time

Job summary

A retail company in New York is seeking a part-time Customer Service Lead to oversee day-to-day customer service operations. The ideal candidate will possess strong leadership skills and a friendly demeanor, guiding associates to ensure a customer-first focus. Responsibilities include modeling company values, improving customer service standards, and maintaining an orderly front end area. Benefits include flexible hours, competitive pay, and eligibility for medical coverage and paid time off after one year of service.

Qualifications

• Must be able to work a flexible schedule including early mornings, nights, weekends and holidays.
• Ability to lift and move boxes weighing 40 lbs. or more.
• Capability to stand and walk for extended periods.

Responsibilities

• Lead day-to-day customer service initiatives.
• Inspire and motivate associates to provide exceptional service.
• Maintain a neat and orderly front end area.

Skills

Leadership skills

Customer service

Problem-solving

Friendly demeanor

Job description

A retail company in New York is seeking a part-time Customer Service Lead to oversee day-to-day customer service operations. The ideal candidate will possess strong leadership skills and a friendly demeanor, guiding associates to ensure a customer-first focus. Responsibilities include modeling company values, improving customer service standards, and maintaining an orderly front end area. Benefits include flexible hours, competitive pay, and eligibility for medical coverage and paid time off after one year of service.