Customer Service - Inside Sales (Part Time)

Ace Handyman Services; Westlake (OH); On-site; USD 10,000 - 60,000; Part time

Job summary

A leading company in home improvement is seeking a part-time Customer Service - Inside Sales representative in Westlake, Ohio. You'll leverage your customer service experience, manage customer inquiries, and engage with the community to improve their homes while enjoying a flexible work schedule and competitive pay.

Benefits

Marketable Skill Development

Positive Work Culture

Flexible schedule

Daily challenges and work variety

Regular pay reviews

Qualifications

• 2-5 years of strong customer service experience is preferred.
• Effective and positive interaction with customers is essential.
• Ability to learn Service Titan for managing interactions.

Responsibilities

• Handle inbound customer calls and answer inquiries.
• Manage several incoming lead generation streams.
• Support office duties including data entry and social media updates.

Skills

Customer service experience

Verbal communication

Interpersonal communication

Computer skills

Typing proficiency

Education

High school diploma or equivalent

Job description

Join to apply for the Customer Service - Inside Sales (Part Time) role at Ace Handyman Services

1 week ago Be among the first 25 applicants

Join to apply for the Customer Service - Inside Sales (Part Time) role at Ace Handyman Services

Benefits

• Marketable Skill Development
• Positive Work Culture
• Flexible schedule
  
  

Leverage your customer service experience and engaging personality to help our west side neighbors maintain and improve their homes. Join the team at Ace Handyman Services!

Ace Handyman Services is a national leader in the home improvement and home repair industry.

We are growing and looking for a part-time customer service representative/office support person to ensure efficient and positive daily operations in our Westlake office.

We offer competitive compensation and benefits, a positive work environment and growth opportunities, including:

• A flexible schedule that fits your life
• Daily challenges and work variety
• Positive work environment and management support
• Competitive hourly compensation (starting $16-$20)
• Work/life balance (no evening or weekends)
• Regular pay reviews.
  
  

In this role you will handle inbound calls from our customers, learn about their projects, and explain the services we provide. You will need to review and manage several incoming lead generation streams. You will learn to use Service Titan to manage customer interactions, job schedules and our team of skilled craftsman.

Job Requirements

We are looking for excellent verbal/interpersonal communication and computer skills. You will need to interact effectively and positively with both customers and our field team. Office support duties may include data entry and social media updates.

Other Qualifications For The Role Include

• Education: High school diploma or equivalent
• Strong customer service experience (2-5 years) and a great phone personality
• Ability to work a flexible schedule (within our 8 am - 5 pm business hours)
• High level computer and typing proficiency
• Knowledge of Microsoft applications and ability to learn new software
• Ability to multitask and constantly reprioritize.
  
  

Construction/home Improvement Experience Is Very Helpful But Not Required.

Apply Today!

Compensation: $16.00 - $18.00 per hour

The 800+ Craftsmen who represent our Brand are the heart and soul of our turn-key, white-glove home repair, maintenance, and improvement service. They are skilled and experienced in many trades, but their professionalism and attention to detail is what sets them apart from others who work in the industry.

Most of the projects completed are for Repeat and Referral Customers—folks truly appreciate our high level of service, and they often request additional work by asking for particular Craftsmen by name. If you take great pride in your skills and abilities and wish to join a proven, winning TEAM, please apply to the position(s) available by selecting "Show Me All Jobs" above.

Ace Handyman Services is a franchise network of Independently Owned and Operated Franchises. Your application will go directly to the franchise owner, and all hiring decisions will be made by the management of that franchise. All inquiries about employment at this franchise should be made directly to the franchise owner, and not to Ace Handyman Services Corporate.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Part-time

Job function

• Job function

  Other

• Industries

  Construction

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