Customer Service - Inside Sales

FASTSIGNS Parker/Castle Rock; Milwaukee (WI); On-site; USD 2,755,000 - 3,168,000; Full time

Benefits offered by this job

Bonus based on performance

Employee discounts

Health insurance

Opportunity for advancement

Paid time off

Competitive Pay

Paid Vacation and Holidays

Performance Bonus

Ongoing Training Opportunities

Job summary

FASTSIGNS #300201 is hiring a Customer Service Representative to join our team. You will be the first point of contact for customers and play a key role in preparing estimates, processing work orders, and ensuring timely delivery of projects.

Ideal candidates have 2–3 years of retail or counter sales experience, a high school diploma, and strong listening/organizational skills. The role supports collaboration, growth, and ongoing training within a busy franchise location.

Qualifications

• Minimum 2–3 years of retail or counter sales experience.
• High school diploma or equivalent.
• Strong listening and organizational skills.
• Ability to work under pressure to deliver high-volume, high-quality work.

Responsibilities

• Be the initial contact with customers at the FASTSIGNS Center.
• Learn to prepare estimates, implement work orders and ensure timely delivery of finished orders.
• Participate in daily team meetings and help execute business and marketing plans for the Center.
• Interact with customers via email, phone, in person, and on-site.
• Build long-lasting relationships by turning prospects into long-term clients.

Skills

Retail experience

Counter sales

Outgoing personality

Listening skills

Organizational skills

Customer service

Ability to work under pressure

Education

High school diploma or equivalent

Job description

FASTSIGNS #300201 is hiring for a Customer Service Representative to join our team!

Benefits

• Bonus based on performance
• Employee discounts
• Health insurance
• Opportunity for advancement
• Paid time off

Benefits/Perks

• Competitive Pay
• Paid Vacation and Holidays
• Performance Bonus
• Ongoing Training Opportunities

A Successful FASTSIGNS Customer Service Representative Will

• Be the initial contact with current as well as prospective customers in our FASTSIGNS Center
• Learn to prepare estimates, implement work orders and ensure timely delivery of finished orders
• Enjoy being involved in daily team meetings, execute business and marketing plans and be intimately involved in the success of the FASTSIGNS Center
• Work with customers in numerous ways such as email, telephone, in-person and at their place of business
• Build long-lasting relationships by turning prospects into long term clients.

Ideal Qualifications For FASTSIGNS Customer Service Representative

• 2-3 years of retail or counter sales experience preferred
• High school diploma or equivalent
• Outgoing, responsive, eager to learn and has the ability to build relationships
• Great listening and organization skills
• Ability to sit for long periods (4 hours or more)
• Ability to view a computer screen for long periods (4 hours or more)
• Ability to work under pressure to output high volume, high-quality work

Compensation: $20.00 - $23.00 per hour

At FASTSIGNS, every day is unique and presents exciting opportunities, including new ways to use your talent and grow your skills. We have a large network of independently owned locations - both locally and internationally - who offer competitive pay and ongoing training opportunities.

Do you enjoy working with people? Do you enjoy helping people solve problems by offering advice and consultation? Are you looking for a job that offers constant learning, skills growth and a career path? If so, we are looking for employees just like you in the ever-changing Sign Industry.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to FASTSIGNS Corporate.