Customer Service- Home Delivery

Inter IKEA Systems B.V.; Las Vegas (NV); On-site; Full time

Job summary

An established industry player is seeking passionate individuals to join their customer relations team. This role emphasizes creating genuine interactions with customers, ensuring their needs are met, and fostering a positive retail environment. The company values inclusivity and diversity, providing an engaging workplace where co-workers can thrive and contribute to a better everyday life for many. With a commitment to employee well-being, this position offers a range of benefits and a supportive culture. If you're eager to make a difference and grow within a dynamic team, this opportunity is perfect for you.

Benefits

Generous paid time off

WiselyPay – get earned wages up to two days early

Paid parental leave (up to 16 weeks)

KinderCare tuition discount

Retirement and bonus plans

Co-worker discount, meal deal, and referral bonus

Pet insurance program

Education assistance and learning programs

Safety shoe reimbursement

24/7 telehealth visits

Dental and vision plans

Medical and Rx plans

Qualifications

• Strong customer service skills and ability to connect with people.
• Effective communication and problem-solving abilities.

Responsibilities

• Build and retain relationships with customers in a retail environment.
• Gather feedback and ensure a positive experience for all customers.

Skills

Customer Service

Communication Skills

Problem Solving

Job description

You care about making a positive impact in the world. You understand greatness requires thinking differently. An inclusive and accepting work environment is important to you.

A job at IKEA is so much more than home furnishings. Together, we work to make a better everyday life for the many. It's the perfect fit if you want to contribute, grow, and share. Join the team and start a better life for yourself.

At IKEA it’s all about our customers, and in Customer Relations we build and retain long-lasting relationships with new and existing customers in a multichannel retail environment. We’re a diverse team that works together to ensure a positive and joyful experience for all IKEA visitors and customers: we set up services, gather feedback and make things right! Our modus operandi is to connect to people by listening to their personal needs and to create genuine interactions. We’re a bunch of people who are truly passionate about people!

Apply now!

At IKEA, taking care of our co-workers and their dependents is a top priority. That’s why we offer our eligible, regular co-workers (part-time and full-time) a full menu of benefits and perk options to help everyone maintain work and life balance, be well and plan for their future. Join our team and enjoy these benefits and so much more!

Job Type

Permanent, Full-time (34-40 hrs weekly)

Benefits Eligible

Yes

Hours

Hourly role. Retail environment, must have open availability Monday through Sunday.

Pay Range

The pay range for this role is $17.24 - $24.58.

Benefits

• Generous paid time off, holiday and sick time
• WiselyPay – get earned wages up to two days early
• Paid parental leave (up to 16 weeks)
• KinderCare tuition discount
• Retirement and bonus plans
• Co-worker discount, meal deal, and referral bonus
• Pet insurance program
• Education assistance and learning programs
• Safety shoe reimbursement
• 24/7 telehealth visits
• Dental and vision plans
• Medical and Rx plans (must work min. 20 hrs/wk)
• A fun and inclusive work environment

Please be aware that this is a Sensitive Position. The successful candidate will be required to complete a background check and a drug test as a condition of employment for this role.

Why You Will Love Us

From the deep forests in Sweden, we have spread our culture and values around the world. At the heart of our offer are our beautiful home-furnishing products and solutions, made with care for our planet, reaching millions of customers.

At the heart of our business are our wonderful co-workers representing diversity in all dimensions and passionate for life at home. We all contribute with our uniqueness and we want to grow and develop together.

Our vision, “to create a better everyday life for the many people” inspires and guides us in everything we do. This is IKEA.

What We All Have in Common

• Living our values
• Being your unique self, while respecting and including others
• A passion for home furnishing
• Performing & delivering while learning & developing