Customer Service & Grocery Support Associate

H-E-B; Austin (TX); On-site; USD 2,066,000 - 2,480,000; Full time

Job summary

H-E-B is seeking a Customer Service Assistant to help customers in-store, pack groceries, and assist with transporting purchases to their vehicles. The role involves stocking, sanitation, and ensuring bag areas and check stands are organized and clean.

You will be part of a fast-paced retail team, requiring attentiveness to customer needs, ability to work collaboratively, and adherence to safety guidelines. Training on safety and orientation is provided upon hire.

Qualifications

• Experience in customer service in a retail setting.
• Ability to work in a fast-paced environment and stay attentive to customer needs.
• Completion of Company Orientation and Basics of Safety training (upon hire).

Responsibilities

• Assist customers by unloading merchandise from baskets and packaging groceries.
• Help customers transport groceries from store to vehicles and locate merchandise.
• Stock and stock check stands, bag areas, and supplies; maintain cleanliness and safety.

Skills

Customer service

Attention to detail

Fast-paced environment

Communication with customers

Education

High school diploma or equivalent

Job description

H-E-B is seeking a Customer Service Assistant to help customers in-store, pack groceries, and assist with transporting purchases to their vehicles. The role involves stocking, sanitation, and ensuring bag areas and check stands are organized and clean.

You will be part of a fast-paced retail team, requiring attentiveness to customer needs, ability to work collaboratively, and adherence to safety guidelines. Training on safety and orientation is provided upon hire.