Customer Service - Greeter

Kelly Recruiting; Harrisburg (IL); On-site; USD 15,911 - 22,661; Part time

Job summary

Kelly Recruiting is seeking multiple Customer Service - Greeter candidates for a contract opportunity in Harrisburg, IL. This role requires high energy and strong customer interaction skills.

Responsibilities include greeting customers, assisting with sales, and ensuring a positive store experience. Candidates must have a high school diploma and be able to work in a fast-paced environment. The position offers a pay rate of $14/hr plus a bonus of $2/hr upon completion of assignment.

Qualifications

• Ability to interact professionally and knowledgeably with customers.
• Comfortable asking probing questions to determine customer needs.
• Flexible to work up to 10 hour shifts and lift 25 pounds.

Responsibilities

• Greet customers and act as a customer experience advocate.
• Assist with sales and customer service initiatives.
• Ensure customer flow into and out of the store.

Skills

High energy and enthusiasm

Customer interaction

Tech-savvy

Fast-paced environment adaptability

Retail experience

Education

High school diploma

Job description

Metasys Technologies is looking for multiple Customer Service - Greeter candidates for a contract opportunity.

Job Description

We have multiple openings with one of our clients for a Customer Service - Greeter role. Please see the job description below for more information:

Job Title: Customer Service - Greeter
Location: Harrisburg, IL 62946
Duration: 2+ months
Pay Rate: $14/hr + Bonus: $2/hr on completion of assignment

Job Description:

• This Greeter position will demonstrate high energy, enthusiasm, be people-oriented, creative, and a self-starter.
• Ability to professionally and knowledgeably interact with customers. Tech-savvy, eager to quickly learn wireless device features, applications, capabilities and benefits.
• Floor Coordination (clean‑up area and equipment, straighten phones, refill brochure and accessory supplies).
• Comfortable asking probing questions to determine customers' needs and expectations to ensure selection of the correct device/product and service options.
• Thrive in a fast paced, high energy retail sales environment.
• Flexible and able to work up to 10 hour shifts on your feet. Must be able to lift 25 pounds (products, literature).
• Previous retail and/or wireless communications experience is a plus.
• High school diploma required; minimum age 18.

Responsibilities include:

Consistently adhere to the Code of Business Conduct. Consistently deliver our Retail Promise. Enthusiastically greet customers and welcome them. Act as a customer experience advocate. Model the 5 key behaviors to deliver an extraordinary experience with every customer, every time. Participate with store management in role plays on a regular basis to demonstrate what right looks like. Assist with sales, service and customer experience initiatives in store. Escalate to manager on duty any billing or service issue. Pre-qualify customers' needs and capture necessary information. Set customers' expectations if wait is required; direct customers to appropriate section of store; assist manager with customer traffic flow into and out of the store. Assist sellers with transfer of contacts for customer via UME device. Assist customers with demonstration of products and services when necessary. Assist with "Imagine the Possibilities" and all account set up times once sale is completed (email, applications, Wi‑Fi, etc.). Assist sellers by checking for upgrade eligibility on store device. Identify television/cable/wired eligible customers. Provide flow of inventory from back/stock room to sales floor. Assist store management with Welcome Center. Hand customer off to sales associate when available. Perform other duties as assigned by management.

For immediate consideration, please email us a copy of your resume!

Additional Information

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