Customer Service Funeral Assistant Part Time

Catholic Funeral & Cemetery Services; Lafayette (CA); On-site; USD 10,000 - 60,000; Part time

Job summary

Catholic Funeral & Cemetery Services is seeking a part-time Funeral Assistant in Lafayette. The role involves assisting grieving families, effective communication, and flexibility to work various shifts. This position requires compassion and a valid driver’s license, with a pay rate of $17.50 per hour.

Qualifications

• 21 years or older for insurance purposes.
• 1-3 years of customer service experience.
• Valid California Driver’s License and proof of insurance required.

Responsibilities

• Assist families and friends during services and at gravesites.
• Ensure comfort and meet needs of grieving families.
• Work closely with Funeral Director.

Skills

Excellent communication skills

Empathy

Customer service experience

Education

High school diploma or GED

Tools

Computer and technology proficiency

Job description

Queen of Heaven Cemetery

Lafayette

You will be work closely with the Funeral Director in assisting the families and friends of the decedent by ensuring they are comfortable and their needs are being met in the Chapel, at services and at the gravesite.

This position requires compassionate communications with empathy while working closely with grieving families

REQUIREMENTS:

REQUIRES FLEXIBILTY TO WORK ALL SHIFTS: DAYS, EVENINGS AND OCCASIONAL SATURDAY

MUST HAVE EXCELLENT COMMUNICATION SKILLS

21 YEARS OR OLDER FOR INSURANCE PURPOSES

Catholic Funeral and Cemetery Services (CFCS) of the Diocese of Oakland is seeking a part time, on call Funeral Assistant. The Funeral Assistant serves families who have made or are planning to provide funeral or cremation services by assisting with carrying out such services and establishing and maintaining effective communication with families, clergy and staff.

Location: Queen of Heaven Cemetery, Lafayette, CA

Education and Experience

• High school diploma or GED required
• 1-3 years customer service including direct contact with the public
• The minimum age requirement is 21.

Qualifications, Skills and Abilities

• Must possess a valid California Driver’s License and proof of insurance.
• Knowledge of modern office methods and proficient computer and technologies.
• Good oral and written communication and interpersonal skills.
• Comfortable viewing deceased persons
• MUST BE ABLE TO WORK DAYS, EVENINGS AND OCCASIONAL SATURDAYS
• Evening and some weekend work required
• Must be 21 years or older for insurance requirements to drive our vehicles

Physical Requirements

• Physical agility is required: sitting, standing, walking, bending legs and spine.
• Ability to regularly lift or move up to 50 pounds.

About the Employer

Catholic Funeral & Cemetery Services (CFCS) serves the living in life's most precious moments. Providing funeral, cremation, and cemetery services, CFCS assists in sharing this meaningful experience with family and friends. CFCS is a charitable organization founded in faith and is an open source provider of information for end of life services.

Employment will go to those individuals whose knowledge, training and experience most closely qualifies them for the positions offered without regard to race, color, creed, sex, marital status, age, disability, veteran status or national origin, except where creed, sex or ordination is a bona fide occupational qualification.

Are you comfortable working in an environment with Catholic values?
(All backgrounds welcome to apply!)

Shifts are based on business needs, are you available to work all shifts: days, nights and occasionally a Saturday?

You understand that this position is paying $17.50 an hour?*

Do you have a valid driver's license?*

Do you understand working with decedents is part of this role?

If bilingual, what other language(s) do you speak?

Are you age 25 or older (for insurance purposes)*

I consent to be contacted over SMS/Text for this job.