Customer Service / Front Desk SR

TruFit Athletic Clubs; Victoria (TX); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Health coverage

EAP

401k

Holiday Pay

PTO

Complimentary TruFit Membership

Discounted Personal Training

Job summary

TruFit Athletic Clubs is seeking a Front Desk Team Member to warmly welcome members, check them in, and respond to inquiries about memberships and services. You will maintain a clean, organized front desk and support a fast-paced gym environment.

We offer growth opportunities, inclusive culture, and perks like complimentary TruFit memberships and discounted personal training to help you stay active and engaged with our community.

Qualifications

• Friendly and outgoing personality with strong communication skills.
• Basic computer and customer service experience preferred.
• Ability to multitask in a fast-paced environment.

Responsibilities

• Welcome and check in members with a positive and professional demeanor.
• Answer questions about memberships, amenities, and services.
• Maintain a clean and organized front desk area.

Skills

Friendly personality

Strong communication

Microsoft Office

Tools

Microsoft Office

Job description

Description

Front Desk Team Member

Why Join TruFit Athletic Clubs?

• Growing, and So Can Your Career. Opening new clubs. Developing leaders. Competitive Benefits: Health coverage for FT & PT, EAP, 401k, Holiday Pay, PTO, and more.
• Inclusive Work Environment: Join a team that values integrity, service, courage, responsibility, and passion.
• Complimentary TruFit Membership: All teammates enjoy a free membership to stay healthy and live what we believe!
• Discounted Personal Training: Personal training sessions are just $15 to help you reach your fitness goals.

Key Responsibilities

• Welcome and check in members with a positive and professional demeanor.
• Answer questions about memberships, amenities, and services.
• Maintain a clean and organized front desk area.

Qualifications

• Friendly and outgoing personality with strong communication skills.
• Basic computer and customer service experience preferred.
• Ability to multitask in a fast-paced environment.

About TruFit Athletic Clubs

At TruFit Athletic Clubs, we’re a mission-driven team committed to helping people become the best version of themselves. With over 40 locations and growing, we provide high-value, low-cost fitness experiences backed by a culture of excellence and personal accountability.

We believe in living our values every day:

• Integrity We do what’s right, not what’s easy.
• Service We put our teammates and members first in every interaction.
• Courage We lead with strength, even in uncertainty.
• Responsibility We take ownership of our roles, results, and relationships.
• Passion We bring energy, purpose, and positivity to every space we enter.

From our friendly front desk team to our certified trainers and operations leaders, everyone at TruFit contributes to delivering exceptional service and building lasting member relationships.

Whether you're just starting your career or looking to grow into leadership, we offer clear development paths, full-time and part-time opportunities, and a team environment that supports your goals.

Requirements

• High School Diploma or GED required.
• Schedule flexibility to include evenings and weekends.
• Previous front desk experience.
• Proficient in Microsoft Office.

Integrity | Service | Courage | Responsibility | Passion. We are proud to be an equal opportunity employer.