Customer Service / Front Desk SR

TruFit Athletic Clubs; McAllen (TX); On-site; Part time

Benefits offered by this job

Competitive Compensation & Benefits

Career Growth Opportunities

Complimentary TruFit Membership

Discounted Personal Training

Job summary

A fitness club in McAllen, Texas, is seeking a Front Desk Team Member to welcome members, provide excellent customer service, and maintain the front desk area. Ideal candidates will have a friendly personality, strong communication skills, and basic computer experience. This role requires a High School Diploma or GED and schedule flexibility including evenings and weekends. Join a supportive team and enjoy benefits like a complimentary membership and discounted personal training sessions.

Qualifications

• Must have a friendly personality and strong communication skills.
• High school diploma or GED required.
• Schedule flexibility to include evenings and weekends.

Responsibilities

• Welcome and check in members with professionalism.
• Answer questions about memberships and amenities.
• Maintain a clean front desk area.

Skills

Friendly and outgoing personality

Strong communication skills

Basic computer skills

Customer service experience

Ability to multitask

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

Description

Front Desk Team Member

Why Join TruFit Athletic Clubs?

• Competitive Compensation & Benefits: Including healthcare coverage for all teammates, 401(k) plans, and more.
• Career Growth Opportunities: From front-line roles to management positions, we support your professional development.
• Inclusive Work Environment: Join a team that values integrity, service, courage, responsibility, and passion.
• Complimentary TruFit Membership: All teammates enjoy a free membership to stay healthy and live what we believe!
• Discounted Personal Training: Personal training sessions are just $15 to help you reach your fitness goals.

Key Responsibilities

• Welcome and check in members with a positive and professional demeanor.
• Answer questions about memberships, amenities, and services.
• Maintain a clean and organized front desk area.

Qualifications

• Friendly and outgoing personality with strong communication skills.
• Basic computer and customer service experience preferred.
• Ability to multitask in a fast-paced environment.

About TruFit Athletic Clubs

At TruFit Athletic Clubs, we’re a mission-driven team committed to helping people become the best version of themselves. With over 40 locations and growing, we provide high-value, low-cost fitness experiences backed by a culture of excellence and personal accountability.

• Integrity – We do what’s right, not what’s easy.
• Service – We put our teammates and members first in every interaction.
• Courage – We lead with strength, even in uncertainty.
• Responsibility – We take ownership of our roles, results, and relationships.
• Passion – We bring energy, purpose, and positivity to every space we enter.

From our friendly front desk team to our certified trainers and operations leaders, everyone at TruFit contributes to delivering exceptional service and building lasting member relationships.

Whether you\'re just starting your career or looking to grow into leadership, we offer clear development paths, full-time and part-time opportunities, and a team environment that supports your goals.

Requirements

• High School Diploma or GED required.
• Schedule flexibility to include evenings and weekends.
• Previous front desk experience.
• Proficient in Microsoft Office.