Customer Service / Front Desk SR

TruFit Athletic Clubs; San Antonio (TX); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Health coverage for FT & PT

EAP and 401k

Holiday Pay

PTO

Discounted Personal Training

Complimentary TruFit Membership

Job summary

A fitness club chain in San Antonio seeks a Front Desk Team Member to manage member check-ins and provide information about services. This role requires strong communication skills and a friendly demeanor to create a welcoming environment. Qualifications include a high school diploma or GED and some customer service experience. Candidates must be flexible with scheduling, including evenings and weekends. Enjoy competitive benefits and a complimentary gym membership.

Qualifications

• Friendly personality and strong communication skills are essential.
• Basic computer and customer service experience preferred.
• Must be able to multitask in a fast-paced environment.

Responsibilities

• Welcome and check in members professionally.
• Answer questions about memberships and amenities.
• Maintain a clean front desk area.

Skills

Friendly and outgoing personality

Strong communication skills

Basic computer experience

Customer service experience

Ability to multitask

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

Front Desk Team Member

Why Join TruFit Athletic Clubs?

• Growing and So Can Your Career. Opening new clubs. Developing leaders. Competitive Benefits: Health coverage for FT & PT, EAP, 401k, Holiday Pay, PTO, and more.
• Inclusive Work Environment: Join a team that values integrity, service, courage, responsibility, and passion.
• Complimentary TruFit Membership: All teammates enjoy a free membership to stay healthy and live what we believe!
• Discounted Personal Training: Personal training sessions are just $15 to help you reach your fitness goals.

Key Responsibilities

• Welcome and check in members with a positive and professional demeanor.
• Answer questions about memberships, amenities, and services.
• Maintain a clean and organized front desk area.

Qualifications

• Friendly and outgoing personality with strong communication skills.
• Basic computer and customer service experience preferred.
• Ability to multitask in a fast‑paced environment.

About TruFit Athletic Clubs

At TruFit Athletic Clubs, we’re a mission‑driven team committed to helping people become the best version of themselves. With over 40 locations and growing, we provide high‑value, low‑cost fitness experiences backed by a culture of excellence and personal accountability.

We Believe In Living Our Values Every Day

• Integrity – We do what’s right, not what’s easy.
• Service – We put our teammates and members first in every interaction.
• Courage – We lead with strength, even in uncertainty.
• Responsibility – We take ownership of our roles, results, and relationships.
• Passion – We bring energy, purpose, and positivity to every space we enter.

Membro del Equipo de Recepción

¿Por qué unirte a TruFit Athletic Clubs?

• Compensación y Beneficios Competitivos: Incluye cobertura médica para todos los compañeros de equipo, planes 401(k) y más.
• Oportunidades de Crecimiento Profesional: Desde puestos operativos hasta posiciones de liderazgo, apoyamos tu desarrollo profesional.
• Ambiente de Trabajo Inclusivo: Únete a un equipo que valora la integridad, el servicio, el coraje, la responsabilidad y la pasión.
• Membresía Gratuita en TruFit: Todos los compañeros disfrutan de una membresía gratuita para mantenerse saludables y vivir nuestros valores.
• Entrenamiento Personal con Descuento: Las sesiones de entrenamiento personal cuestan solo $15 para ayudarte a alcanzar tus metas de fitness.

Responsabilidades Principales

• Dar la bienvenida y registrar a los miembros con una actitud positiva y profesional.
• Responder preguntas sobre membresías, servicios y comodidades del club.
• Mantener el área de recepción limpia y organizada.

Calificaciones

• Personalidad amable y extrovertida con sólidas habilidades de comunicación.
• Experiencia básica en servicio al cliente y uso de computadoras (preferido).
• Capacidad para realizar múltiples tareas en un entorno de ritmo acelerado.

Acerca de TruFit Athletic Clubs

En TruFit Athletic Clubs somos un equipo impulsado por una misión: ayudar a las personas a convertirse en la mejor versión de sí mismas. Con más de 40 ubicaciones y en constante crecimiento, ofrecemos experiencias de fitness de alto valor y bajo costo, respaldadas por una cultura de excelencia y responsabilidad personal.

Vivimos Nuestros Valores Todos Los Días

• Integridad – Hacemos lo correcto, no lo fácil.
• Servicio – Ponemos a nuestros compañeros y miembros primero en cada interacción.
• Coraje – Lideramos con fortaleza, incluso ante la incertidumbre.
• Responsabilidad – Asumimos la propiedad de nuestros roles, resultados y relaciones.
• Pasión – Aportamos energía, propósito y positividad a cada espacio en el que estamos.

Requirements

• High School Diploma or GED required.
• Schedule flexibility to include evenings and weekends.
• Previous front desk experience.
• Proficient in Microsoft Office.

Requisitos

• Diploma de preparatoria o equivalente (GED) requerido.
• Flexibilidad de horario, incluyendo tardes y fines de semana.
• Experiencia previa en recepción.
• Dominio básico de Microsoft Office.

We are proud to be an equal opportunity employer. Integrity | Service | Courage | Responsibility | Passion. Nos enorgullece ser un empleador que ofrece igualdad de oportunidades.