Customer Service Facilities Agent

Piedmont Airlines, Inc.; Charlotte (NC); On-site; USD 21,000 - 29,000; Full time

Benefits offered by this job

Paid training

Holiday pay

401(k)

Vacation

Family travel on American Airlines

Medical and dental

Job summary

Piedmont Airlines, Inc. is hiring a Customer Service Facilities Agent to perform general construction, plumbing, and electrical maintenance across airport facilities, including hangars, terminals, and offices.

The role requires strong organization, attention to detail, and ability to work with little supervision; shifts include nights, weekends, holidays, and irregular hours. Starting rate is $18.18 per hour with benefits.

Qualifications

• General construction/plumbing/electrical skills.
• Able to multitask in a fast-paced work environment.
• Ability to work independently and meet deadlines.
• Valid driver's license required.
• Minimum 18 years of age.

Responsibilities

• General maintenance and repair including plumbing, carpentry, hardware, painting, flooring, and electrical work.
• Maintain airport grounds: hangar, terminal, ramp areas, storage pods, parking areas, and offices.
• Conduct snow and weed removal.
• Complete daily maintenance of steam boiler.
• Maintain daily productivity with minimal supervision.
• Complete daily work orders efficiently.

Skills

Multitask in busy environment

Independent work

Driver's license

Organized & detail-oriented

General construction/plumbing/electri

Flexible schedule

Tools

Blueprint reading

Job description

We can't wait to share our passion for aviation with you! Join a team that works hard, cares for each other and offers plenty of opportunities to grow.

At Piedmont Airlines, our strength is the way we deliver industry-leading service to our customers and airline partners. To continue our standard of excellence, Piedmont is seeking a motivated, reliable professional to join our team as a Customer Service Facilities Agent. The primary responsibility of the position is general construction, plumbing, and electrical maintenance tasks. The successful candidate will be highly organized, detail oriented, and dependable to maintain daily productivity. This position reports to the Project Manager, Facilities.

Essential Duties:

• General maintenance and repair to include basic plumbing, carpentry, hardware, painting, flooring, and electrical work
• Maintain airport grounds including hangar, terminal, ramp areas, storage pods, parking areas, and offices
• Conduct snow and weed removal
• Complete daily maintenance of steam boiler
• Maintain daily productivity with little or no supervision
• Maintain effective completion of daily work orders

Job Qualifications and Competencies:

• Ability to multitask in a busy, fast paced work environment
• Ability to work independently, set and meet own deadlines
• Ability to drive a standard transmission vehicle
• Highly organized and detail oriented
• General construction/plumbing/electrical skills
• Ability to work a flexible schedule

Preferred Qualifications:

• Familiarity with the terminal assigned
• Basic knowledge of computer applications and programs
• Ability to read blueprints

Work Environment:

• Use of computers and other office equipment
• Some travel is required
• Airport ramp environment, subject to varied weather conditions and elevated noise levels
• All shifts including nights, weekends, holidays, and/or irregular shifts

Physical Requirements:

• Frequent stooping, bending, kneeling, walking, standing, reaching, lifting, climbing up and down stairs
• Handle objects up to 70 pounds regularly, up to 100+ pounds occasionally, with assistance from coworkers or tools

The above statements provide a brief description of the general nature of work performed and are not intended to be a complete list of responsibilities, duties, and skills required for this position. Duties and expectations are subject to change as needed.

Employment is contingent upon a valid driver's license and clear driving record, 10-year Criminal History Records Check, and drug screen as required. We also require proof of high school or GED completion. Minimum 18 years of age.

Benefit package includes paid training, holiday pay, 401(k), vacation, and family travel on the American Airlines network. Medical and dental available.

Starting Rate:

$18.18/Hourly

Piedmont Airlines, Inc. is committed to recruiting, hiring, training, and making all employment decisions based on business needs and job-related qualifications, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, age, disability, veteran status, genetic information, or any other legally protected characteristic.

I n addition to a competitive salary, we offer bonuses awarded in accordance with company policies and applicable criteria.

Job Application Deadline: October 26, 2026 Please note that job postings expire at 11:59 PM Eastern Standard Time on the day before the job application deadline. Ensure your application is submitted on time to be considered for the position.