Customer Service Expert – AI Training

Jobot; Warwick Township (PA); Remote; USD 28,000 - 41,000; Full time

Benefits offered by this job

Remote work

Job summary

Jobot is seeking a Customer Service Expert to support AI training initiatives in a remote, contract role based in Warwick, PA. You will craft realistic customer service conversations and assess AI responses to improve accuracy and naturalness in AI-powered support.

The position offers flexible scheduling, remote work, and compensation up to $30 per hour, with opportunities to gain experience in AI training and model evaluation while contributing to cutting-edge projects.

Responsibilities

• Create realistic customer service conversations for AI training
• Evaluate AI responses for quality, accuracy, and relevance
• Apply expertise in troubleshooting, escalations, and conflict resolution
• Adapt communication naturally across diverse customer scenarios
• Complete work independently while maintaining consistent quality

Job description

Customer Service Expert - AI Training

$20 - $30 per hour | Warwick, PA | Remote | Consulting

Turn your customer service expertise into AI impact-help train smarter, more natural customer support experiences while earning up to $30/hr remotely.

A bit about us:

We connect experienced customer service professionals with cutting-edge AI training projects. You'll use your real-world expertise to help create natural, effective customer interactions that make AI-powered support more accurate and human.

Why join us?

• Earn up to $30/hour on a flexible contract
• Work remote
• Apply your customer service expertise to emerging AI technology
• Build experience in AI training and model evaluation
• Gain access to future projects through our expert network

Job Details

• Create realistic customer service conversations for AI training
• Evaluate AI responses for quality, accuracy, and relevance
• Apply expertise in troubleshooting, escalations, and conflict resolution
• Adapt communication naturally across diverse customer scenarios
• Complete work independently while maintaining consistent quality

Jobot is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. Jobot also prohibits harassment of applicants or employees based on any of these protected categories. It is Jobot's policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions.

Sometimes Jobot is required to perform background checks with your authorization. Jobot will consider qualified candidates with criminal histories in a manner consistent with any applicable federal, state, or local law regarding criminal backgrounds, including but not limited to the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance.

Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal.

By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Jobot, and/or its agents and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here: jobot.com/privacy-policy