Customer Service & Expediter — Flexible Hours

Domino; Longmont (CO); On-site; USD 32,000 - 42,000; Full time

Job summary

Domino is seeking a friendly and efficient Store Customer Service Rep/Expediter at our Longmont, Colorado location. You will be the main point of contact for customers, delivering exceptional service while expediting orders to ensure timely delivery.

Ideal candidates have 1-2 years of customer service experience, excellent communication, and strong multitasking abilities in a fast-paced environment. Join our team and contribute to a positive, customer-focused experience.

Qualifications

• 1-2 years of customer service experience preferred.
• Excellent verbal and written communication skills.
• Strong problem-solving abilities and attention to detail.
• Proficiency in basic computer applications and typing.
• Ability to multitask and manage time effectively in a fast-paced environment.
• Knowledge of expediting processes is beneficial.
• Empathetic and patient demeanor when dealing with customer concerns.
• Ability to work well in a team-oriented environment.
• Flexibility to adapt to changing priorities and customer needs.

Responsibilities

• Respond to customer inquiries via phone, email, and in-person with a friendly and supportive demeanor
• Process customer orders accurately and efficiently, ensuring all details are correctly captured
• Expedite orders
• Collaborate to resolve customer issues and expedite solutions
• Provide proactive updates to customers regarding their orders and any potential delays
• Identify opportunities to upsell or cross-sell products and services when appropriate
• Contribute to the continuous improvement of customer service processes and procedures

Skills

Customer service

Communication

Problem solving

Typing

Multitasking

Teamwork

Adaptability

Job description

Domino is seeking a friendly and efficient Store Customer Service Rep/Expediter at our Longmont, Colorado location. You will be the main point of contact for customers, delivering exceptional service while expediting orders to ensure timely delivery.

Ideal candidates have 1-2 years of customer service experience, excellent communication, and strong multitasking abilities in a fast-paced environment. Join our team and contribute to a positive, customer-focused experience.