Customer Service Executive - UCV Finance

Tata Capital; Salem (VA); On-site; USD 45,000 - 65,000; Full time

Job summary

Tata Capital seeks a sales professional to drive business targets in Salem, VA by acquiring and maintaining client relationships and promoting the TCFSL brand.

The role focuses on identifying target areas, pre-screening segments, and cross-selling multiple products while building distribution channels and ensuring compliance with audit and RBI regulations.

Qualifications

• Graduate in any discipline.

Responsibilities

• Identify target areas for prospective business
• Pre-screen customer segments as per the organization norms
• Ensure the number of log in along with disbursement
• Ensure high customer satisfaction level by proactively understanding customer needs and cross- sell multiple products as per the requirements
• Execute sales promotion activities to build customer interest in the TCFSL brand
• Build strong client relationships both internally and externally and build a strong brand identification with potential customers.
• Ensure vendor empanelment and develop relationships with new vendors.
• Develop strong distribution channels
• Ensure compliance to all Audit / RBI regulations.

Education

Graduate in any discipline

Job description

Achieving business targets as laid down by acquiring new client relationships and maintaining them.

Graduate in any discipline

• Identify target areas for prospective business
• Pre-screen customer segments as per the organization norms
• Ensure the number of log in along with disbursement
• Ensure high customer satisfaction level by proactively understanding customer needs and cross- sell multiple products as per the requirements
• Execute sales promotion activities to build customer interest in the TCFSL brand
• Build strong client relationships both internally and externally and build a strong brand identification with potential customers.
• Ensure vendor empanelment and develop relationships with new vendors.
• Develop strong distribution channels
• Ensure compliance to all Audit / RBI regulations.