Customer Service & Equipment Specialist — On-the-Job Training

U-Haul; Spring Hill (FL); On-site; USD 19,286,000 - 27,552,000; Full time

Benefits offered by this job

Health insurance

401(k) Savings Plan

Paid holidays, vacation and sick days

Life insurance

Employee assistance program

Job summary

U-Haul is seeking a Customer Service Representative in Spring Hill, FL to work with a supportive team and provide exceptional service to customers. You will help customers with rentals, inspect equipment, and learn to use U-Scan technology for inventory and dispatch tasks.

The role emphasizes safety, teamwork, and ongoing training with opportunities for advancement and benefits as part of U-Haul's service culture.

Qualifications

• Customer-focused service mindset and ability to assist customers.
• Strong communication and interpersonal skills for a team environment.
• Willingness to learn and use new technology for processing rentals.

Responsibilities

• Assist customers inside and outside a U-Haul center with products and services.
• Use smartphone-based U-Scan to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers and inspect equipment.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and process equipment returns.

Skills

Customer service

Interpersonal skills

Communication

Teamwork

Education

High school diploma or equivalent

Tools

U-Scan technology

Forklift operation

Job description

U-Haul is seeking a Customer Service Representative in Spring Hill, FL to work with a supportive team and provide exceptional service to customers. You will help customers with rentals, inspect equipment, and learn to use U-Scan technology for inventory and dispatch tasks.

The role emphasizes safety, teamwork, and ongoing training with opportunities for advancement and benefits as part of U-Haul's service culture.