Customer Service & Equipment Specialist — Immediate Start

U-Haul; Springdale (AR); On-site; USD 19,286 - 24,796; Full time

Benefits offered by this job

Career stability

Advancement opportunities

Health insurance

Paid holidays

401(k) Savings Plan

Employee Stock Ownership Plan (ESOP)

Life insurance

Discounts on Apple products

Job summary

U-Haul is seeking a Customer Service Representative to be the face of its exceptional service, helping customers with rentals and equipment inspections. You will work with a team, use U-Scan tech to dispatch and return equipment, and participate in ongoing training through U-Haul University.

The role offers on-the-job education, potential bonuses, and opportunities to advance within the company as part of a customer-focused team.

Qualifications

• Valid driver’s license and ability to maintain a good driving record.
• High school diploma or equivalent.

Responsibilities

• Assist customers inside and outside a U-Haul center with U-Haul products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot including checking fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returned from rental.
• Install hitches and trailer wiring.
• Fill propane (certification offered through U-Haul upon employment).
• Drive a forklift (certification offered through U-Haul upon employment).
• Other duties as assigned
• Participate in ongoing continuous U-Haul education through U-Haul University.

Education

High school diploma or equivalent

Tools

U-Scan technology

Job description

U-Haul is seeking a Customer Service Representative to be the face of its exceptional service, helping customers with rentals and equipment inspections. You will work with a team, use U-Scan tech to dispatch and return equipment, and participate in ongoing training through U-Haul University.

The role offers on-the-job education, potential bonuses, and opportunities to advance within the company as part of a customer-focused team.