Customer Service & Equipment Specialist

U-Haul; Odenton (MD); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Career stability

Opportunities for advancement

Health insurance

Paid holidays

Life insurance

$100 hiring bonus

$300 completion bonus

Job summary

A leading moving services company in Odenton, Maryland, seeks a Customer Service Representative to assist customers and ensure a high-quality service experience. Responsibilities include using technology for rentals, managing equipment inspections, and providing customer education. Successful candidates must possess a valid driver’s license and a high school diploma. This role offers opportunities for advancement and several benefits, including health insurance and bonuses.

Qualifications

• Valid driver’s license and ability to maintain a good driving record.
• Must be able to lift equipment weighing a minimum of 50 lbs.

Responsibilities

• Assist customers inside and outside a U-Haul center.
• Use U-Scan technology to manage rentals.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot.
• Prepare rental invoices and accept returned equipment.

Skills

Customer assistance

Equipment handling

Communication skills

Technological proficiency (U-Scan)

Education

High school diploma or equivalent

Tools

Forklift

Smartphone

Job description

A leading moving services company in Odenton, Maryland, seeks a Customer Service Representative to assist customers and ensure a high-quality service experience. Responsibilities include using technology for rentals, managing equipment inspections, and providing customer education. Successful candidates must possess a valid driver’s license and a high school diploma. This role offers opportunities for advancement and several benefits, including health insurance and bonuses.