Customer Service Dining on Call Representative

Barnes-Jewish Hospital; St. Louis (MO); On-site; USD 20,664 - 30,761; Part time

Benefits offered by this job

Comprehensive medical, dental, vision, and life insurance

Disability insurance

401(k) with BJC match

Tuition assistance

Paid Time Off

Job summary

A major hospital in Missouri is seeking a part-time Customer Service Dining on Call Representative to deliver dining services to patients. This role involves taking orders, addressing dietary restrictions, and collaborating with the patient care team. A high school diploma or GED is required, and no prior experience is necessary. The position offers competitive benefits including medical, dental, and tuition assistance.

Qualifications

• Education: High School Diploma or GED required.
• Experience: No Experience required.

Responsibilities

• Provides customer service over the phone for dining services.
• Performs data entry of patient food orders into the system.
• Interacts with patient care team regarding orders.

Skills

Customer service

Keyboarding skills

Education

High School Diploma or GED

Job description

Overview

Barnes-Jewish Hospital at Washington University Medical Center is the largest hospital in Missouri. The Department of Food and Nutrition serves Patient, Retail and Catering Service areas on both the North and South Campus, providing patient meals and clinical nutrition services, café spaces, and related services. This role supports the Dining On Call program by providing first-line customer service for patient dining needs.

Role

Customer Service Dining on Call Representative

Base pay range

$15.00/hr - $22.33/hr

Details

• Part Time (12 hours per week)
• Rotating weekends and holidays
• Keyboarding and computer skills a plus
• High School Diploma or GED required

Responsibilities

• Provides customer service over the phone to provide dining services for patients and family members by accurately taking orders and identifying dietary restrictions.
• Performs correct and comprehensive data entry of patient food orders into the system.
• Interacts and collaborates with the patient care team and department regarding patient orders.

Minimum Requirements

• Education: High School Diploma or GED
• Experience: No Experience required

Benefits

• Comprehensive medical, dental, vision, life insurance, and legal services eligible on first day after hire
• Disability insurance paid by BJC
• Annual 4% BJC Automatic Retirement Contribution
• 401(k) with BJC match
• Tuition assistance on first day
• Flexible Spending Accounts for health and dependent care
• Paid Time Off combining vacation, sick days, holidays and personal time

Equal Opportunity

Not all benefits apply to all jobs. Barnes-Jewish Hospital is an Equal Opportunity Employer.

To learn more about the role and benefits, contact the recruiter. This job posting may indicate general information about the position and is not an exhaustive list of responsibilities and qualifications.