Customer Service - Delivery Driver Whse

Rpiintranet; Little Rock (AR); On-site; USD 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a dedicated Warehouse Delivery Driver to join their team. In this role, you will prioritize deliveries of automotive replacement parts while providing exceptional customer service. You will be responsible for maintaining a clean driving record and ensuring the delivery vehicle is in top condition. This position offers a chance to be part of a century-old company that values its employees and the communities it serves. If you are adaptable, dependable, and passionate about customer satisfaction, this opportunity is perfect for you!

Benefits

401(k) employer matching

Company Paid Vacation, Holidays, and Sick Days

Medical, Dental, and Vision

Company Paid Basic Life Insurance & Long Term Disability

Short Term Disability

Flexible Spending Accounts

Employee Assistance Program

Employee Purchase Discounts

Earning Incentives and Bonuses

Qualifications

• Ability to read and comprehend instructions and correspondence.
• Valid driver's license and clean driving record required.

Responsibilities

• Provide exceptional customer service and assess customer needs.
• Safely operate a delivery vehicle and maintain a clean driving record.
• Perform routine maintenance and inspections on the delivery vehicle.

Skills

Customer Service

Teamwork

Adaptability

Sales Skills

Attendance/Punctuality

Dependability

Safety and Security

Education

Valid Driver's License

Tools

Microsoft Office

Job description

Posted Friday, April 11, 2025 at 5:00 AM

*Non-CDL position

The Warehouse Delivery Driver will primarily determine the priority of deliveries, receive and review delivery orders for completeness, and maintain a clean driving record while adhering to company policy. The majority of deliveries will focus on automotive replacement parts and may include the delivery of heavy-duty parts, auto and industrial paint, and body shop supplies and equipment. Check us out at btbautoparts.com and apply today!

Today, Replacement Parts, Inc. and Crow Burlingame is made up of a corporate staff and several different companies, including Parts Warehouse Inc. (PWI). We employ more than 1,400 employees across twelve (12) states, working at approximately 220 locations, all operating in the aftermarket automotive parts, paint, and heavy-duty parts business. In 2019, our company celebrated 100 years of serving our communities as a privately held business, with most of our employees spending the majority of their working lives as part of the "Bumper to Bumper Auto Parts" family.

Essential Duties and Responsibilities include the following. Other duties may be assigned:

• Provide exceptional customer service, including assessing customer needs, meeting quality standards for services, and evaluating customer satisfaction.
• Abide by rules of the road and laws for safely operating a vehicle.
• Determine the priority of deliveries, including the most timely and efficient route when not directed by a manager or counterperson.
• Receive and process orders and other documents by reviewing for completeness and clarity before delivery.
• Maintain a clean and well-running delivery vehicle by performing routine maintenance and inspections.
• Safely drive a vehicle in different weather and traffic conditions.
• Check in freight, stock, and retrieve parts.
• Handle cash and credit transactions.
• Help answer telephone and assist customers.
• Work store inventory and assist in other locations’ inventory, if assigned.
• Maintain a clean facility inside and outside, including sweeping, mopping, picking up trash, straightening and dusting shelves, rearranging stock, etc.
• All other job duties as assigned.

Our Benefits (all benefits are based on eligibility and subject to change)

• 401(k) employer matching
• Company Paid Vacation, Holidays, and Sick Days
• Medical, Dental, and Vision
• Company Paid Basic Life Insurance & Long Term Disability
• Short Term Disability
• Flexible Spending Accounts
• Additional Supplemental Life Insurance
• Hospital Indemnity
• Employee Assistance Program
• Employee Purchase Discounts
• Earning Incentives and Bonuses

Supervisory Responsibilities

This job has no supervisory responsibilities.

Competencies

To perform the job successfully, an individual should demonstrate the following competencies:

• Customer Service: Responds promptly to customer needs; responds to requests for service and assistance; meets commitments.
• Teamwork: Contributes to building a positive team spirit; supports everyone's efforts to succeed.
• Adaptability: Manages competing demands; changes approach or method to best fit the situation; able to deal with frequent change, delays, or unexpected events.
• Sales Skills: Maintains customer satisfaction; maintains records and promptly submits information.
• Attendance/Punctuality: Is consistently at work and on time.
• Dependability: Follows instructions, responds to management direction; keeps commitments; completes tasks on time or notifies the appropriate person with an alternate plan.
• Safety and Security: Observes safety and security procedures; uses equipment and materials properly.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Language Skills: Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.

Mathematical Skills: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

Reasoning Ability: Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.

Computer Skills: To perform this job successfully, an individual should have basic computer knowledge including web browsing and knowledge of Microsoft Office.

Certificates, Licenses, Registrations: Valid Driver's License (Class E required for MO locations), clean driving record.

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is regularly required to use hands to finger, handle, or feel and reach with hands and arms. The employee is frequently required to stand, walk, sit, climb or balance, and talk or hear. The employee is occasionally required to stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is regularly exposed to moving mechanical parts and vibration. The employee is frequently exposed to wet and/or humid conditions and outside weather conditions. The employee is occasionally exposed to high, precarious places; fumes or airborne particles; toxic or caustic chemicals and risk of electrical shock. The noise level in the work environment is usually moderate.

Employment at Replacement Parts, Inc. is subject to post-offer, pre-employment drug testing. Equal Opportunity Employer. Replacement Parts, Inc. is a drug-free workplace. *This is a Safety Sensitive position due to the use of heavy equipment, moving conveyors, and hazardous materials.