Customer Service Delivery Driver - Part Time - Monroe, OH

Kroger Delivery; Monroe (OH); On-site; USD 30,000 - 40,000; Part time

Job summary

Join an innovative company dedicated to providing excellent customer service and delivering orders directly to homes. As a vital part of the team, you will uphold core values of respect, honesty, and integrity while driving a company vehicle. This role offers flexible scheduling options and opportunities for growth through comprehensive training programs. If you are passionate, caring, and eager to learn, this is the perfect opportunity to thrive in a supportive environment that values your contributions.

Benefits

Healthcare coverage

Flexible scheduling

Tuition reimbursement

Employee discounts

Emotional and financial support

Qualifications

• Valid driver's license and good driving record required.
• Must pass DOT-regulated medical exam annually.

Responsibilities

• Deliver orders to customers, ensuring excellent service.
• Act as a brand ambassador, explaining delivery processes.
• Maintain high standards of personal presentation.

Skills

Excellent communication skills

Customer service skills

Driving skills

Ability to operate a delivery van

Ability to lift up to 50 lbs.

Education

High School Diploma or GED

Tools

Handheld tablet device

Job description

Serve as a brand ambassador by providing excellent customer service and delivering customer orders to their homes. Drive a company delivery vehicle, demonstrating safe and efficient driving behavior in accordance with Kroger's driving standards. Uphold the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.

From a small Cincinnati grocery store over a century ago, Kroger has grown into the nation's largest grocer with nearly 2,800 stores across 35 states, operating under 28 different names. As America's grocer, we are committed to bringing diverse teams together with a shared passion for food and people, all with the purpose: To Feed the Human Spirit. We innovate continuously to create memorable experiences for our customers, communities, and colleagues, with food at the core.

At Kroger, people matter. We aim to provide the ingredients for your success at work and in life. We support your growth with value and care, helping you to thrive. If you are caring, purpose-driven, and eager to learn, your potential is limitless.

Whether you're interested in a part-time role or a new career, we have a fresh opportunity for you. Apply today to join our Kroger family!

What you'll receive from us:

The Kroger Family of Companies offers comprehensive benefits to support your well-being, including:

• Wide-ranging healthcare coverage, including medical, dental, vision, and prescription plans, available through company or collective bargaining agreement plans.
• Flexible scheduling options in both full- and part-time roles, with paid time off, holiday, and sick pay based on eligibility and tenure.
• Emotional and financial support through free counseling via our Employee Assistance Program and confidential financial tools and coaching with Goldman Sachs Ayco.
• Associate discounts on various purchases, including food, travel, and technology.
• Up to $21,000 in tuition reimbursement over your career through our Continuing Education program.
• Opportunities for growth via industry-leading training programs and diverse career pathways.

For more details about benefits and eligibility, please visit our Benefits Page.

Minimum Requirements:

• Valid driver's license
• Excellent communication and customer service skills
• Ability to operate a delivery van and handheld tablet device
• Must pass a DOT-regulated medical exam annually
• Good driving record
• Ability to lift up to 50 lbs. with or without reasonable accommodation
• At least 21 years old
• Chauffeur's license may be required in some states

Desired Previous Job Experience/Education:

• High School Diploma or GED
• Customer service experience
• Delivery driver experience

Responsibilities:

• Deliver orders to customers, ensuring excellent service and professionalism
• Act as a brand ambassador, explaining Kroger's delivery process and experience
• Maintain high standards of personal presentation and professionalism
• Drive safely according to Kroger's standards
• Ensure timely and condition-appropriate delivery, resolving issues as needed
• Communicate with customers during delivery regarding any issues or changes
• Keep accurate records of deliveries
• Assist fellow drivers when necessary
• Monitor and record temperatures to adhere to food safety regulations
• Handle products safely, reporting any breakages or contamination
• Perform vehicle pre-inspections and report defects
• Operate technology devices for mapping and customer interaction
• Perform all essential functions with or without reasonable accommodation