Customer Service Delivery Driver - Monroe, OH

Kroger Delivery in; Monroe (OH); On-site; USD 30,000 - 40,000; Part time

Job summary

Join a forward-thinking company as a Customer Service Delivery Driver, where you will be the face of the brand, delivering orders with excellence and care. This role not only emphasizes safe driving but also the importance of communication and customer satisfaction. With a commitment to employee growth, the company offers extensive benefits, including healthcare coverage, tuition reimbursement, and flexible scheduling. If you're passionate about service and looking for a role that supports your development, this opportunity is perfect for you.

Benefits

Healthcare Coverage

Flexible Scheduling

Tuition Reimbursement

Employee Discounts

Paid Time Off

Qualifications

• Must pass an annual DOT-regulated medical exam.
• Ability to lift up to 50 lbs. with or without reasonable accommodation.

Responsibilities

• Deliver orders to customers, providing excellent service.
• Drive safely, adhering to Kroger's standards.
• Maintain professionalism and personal presentation.

Skills

Customer Service

Communication Skills

Safe Driving

Problem-Solving

Education

High School Diploma or GED

Tools

Handheld Tablet Device

Delivery Van

Job description

Customer Service Delivery Driver - Monroe, OH (Finance)

Serve as a brand ambassador, providing excellent customer service while delivering customer orders to the home. Drive a company delivery vehicle, demonstrating safe, efficient driving behavior and following Kroger's driving standards. Uphold the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.

From a small Cincinnati grocery store over a century ago, we've grown into the nation's largest grocer with nearly 2,800 stores across 35 states under 28 different names. As America's grocer, we pride ourselves on bringing diverse teams together with a passion for food and people, united by the purpose: To Feed the Human Spirit. We continuously innovate to create memorable experiences for our customers, communities, and colleagues, with food at the heart of everything.

At Kroger, people matter. We aim to provide the ingredients for your success at work and in life. We support your growth with value and care. If you're caring, purpose-driven, and eager to learn, your potential is limitless.

Whether you're seeking a part-time role or a new career path, we offer a fresh opportunity. Apply today to join our Kroger family!

What you'll receive from us:

The Kroger Family of Companies offers comprehensive benefits to support your well-being, including physical, emotional, and financial support. Benefits include:

• Extensive healthcare coverage, including medical, dental, vision, and prescriptions, available through company or collective bargaining plans.
• Flexible scheduling in full- and part-time roles with paid time off, holiday, and sick pay based on eligibility and tenure.
• Emotional and financial support via free counseling and confidential financial tools through our Employee Assistance Program and Goldman Sachs Ayco.
• Associate discounts on various purchases, including food, travel, and technology.
• Up to $21,000 in tuition reimbursement over your career through our Continuing Education program.
• Opportunities for growth via industry-leading training programs and diverse career pathways.

For more details, please visit our Benefits Page.

Minimum Requirements:

• Valid driver's license
• Excellent communication and customer service skills
• Must pass an annual DOT-regulated medical exam
• Good driving record
• Ability to operate a delivery van and handheld tablet device
• Ability to lift up to 50 lbs. with or without reasonable accommodation
• Must be at least 21 years old
• Chauffer's license may be required in some states

Desired Previous Job Experience/Education:

• High School Diploma or GED
• Customer service experience
• Delivery driver experience

Responsibilities:

• Deliver orders to customers, providing excellent service
• Act as a brand ambassador, explaining Kroger's delivery process
• Maintain professionalism and personal presentation
• Drive safely, adhering to Kroger's standards
• Ensure timely and condition-appropriate delivery, resolving issues as needed
• Communicate with customers about delivery status
• Keep accurate delivery records
• Assist fellow drivers when necessary
• Monitor and record temperatures to ensure food safety
• Handle products safely, reporting any issues
• Complete vehicle pre-inspections and report defects
• Operate technology devices for navigation and customer interaction
• Perform essential job functions with or without reasonable accommodation