Customer Service / Delivery Driver - Full-time

The Sherwin-Williams Company; Alamosa (CO); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Health benefits (medical, dental, and視

Paid time off

Retirement benefits

Job summary

The Sherwin-Williams Company is hiring for a full-time delivery and customer service associate at Store #707422 in Alamosa, CO. You will serve wholesale and retail customers, determine needs, and suggest suitable Sherwin-Williams products while delivering orders in company vans or trucks.

You will also handle sales transactions, tint and mix products per specs, and maintain vehicle readiness. The role requires driving, physical ability to lift up to 70 lbs, and weekend availability; bilingual

Qualifications

• Must be at least 21 years of age.
• Must be legally authorized to work without sponsorship now or in the future.
• Must have a valid, unrestricted Driver's License.
• Able to lift up to 50 lbs frequently and up to 70 lbs occasionally.
• Willing to work evenings and weekends.
• Internal Sherwin-Williams: must have meets expectations rating.
• Internal Sherwin-Williams: must have completed HR Cloud eLearning courses.

Responsibilities

• Provide excellent sales service and drive customer satisfaction.
• Assist customers in person and over the phone by assessing needs and recommending products.
• Process sales transactions accurately and per policies.
• Manage routes and deliver products safely and on time.
• Load, unload, and transport items from store to customer locations.
• Maintain store vehicle and schedule repairs as needed.
• Tint and mix products per customer specs.
• Prepare delivery-related reports and documents.
• Operate vehicles and equipment (cars, trucks, forklifts).

Skills

Customer service

Sales

Delivery

Cash handling

Vehicle operation

Bilingual (Spanish)

Education

High School diploma or GED

Tools

Forklifts

Vehicles (cars/trucks)

Job description

This position works closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. In this position, you will also be responsible for delivering products to customers from Sherwin-Williams stores in a safe and timely manner using Company vans or pick-up trucks.

Full-time at Store #707422, located at: 200 Craft Dr, Alamosa, CO 81101-2274.

Job duties involve contact with customers, which may include minors; and access to cash and other payment methods, electronic equipment, personal information, store merchandise and other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company's customers, staff, employees, vendors, contractors, and the general public.

This position is eligible for health benefits, such as medical, dental and vision coverage, Flexible Spending Accounts (FSAs), disability coverage, security, retirement and saving benefits, and more. Additional benefits include a generous time away from work package, including personal leave, paid parental leave, medical leave, vacation, holidays, among other benefits. For more information about our benefits, visit http://www.myswbenefits.com/

• Ensure high levels of customer satisfaction through excellent sales service
• Assist customers in person and over the phone by determining needs and presenting appropriate products and services
• Process sales transactions accurately and consistent with policies and procedures
• Follow and achieve sales goals on a monthly, quarterly, and yearly basis
• Maintain precise work order files and formulas
• Pull appropriate products from the sales floor or warehouse
• Tint and mix products, as needed, to customer specifications
• Load, transport, and deliver items to customers in a safe, timely manner
• Assist with loading and unloading items from vehicles
• Maintain the store vehicle and alert the supervisor to repair and servicing needs
• Adhere to assigned routes and follow time schedules
• Comply with all laws, traffic regulations, safety procedures, etc., when driving a vehicle
• Prepare reports and other documents relating to deliveries
• Operate equipment and machines, such as cars, trucks, forklifts, etc.

Minimum Requirements:

• Must be at least twenty-one (21) years of age
• Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future
• Must have a valid, unrestricted Driver's License
• Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion.
• Must be willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation
• If internal to Sherwin-Williams, you must have received at least a "meets expectations" (3) rating on your most recent performance appraisal
• If internal to Sherwin-Williams, you must have completed all HR Cloud eLearning courses required for your current position

Preferred Qualifications:

• Have at least a High School diploma or GED
• Have at least one (1) year of experience working in a delivery, retail, or customer service position
• Have previous work experience selling paint and paint-related products
• Ability to read, write, comprehend, and communicate in more than one language
• Ability to read, write, comprehend, and communicate in Spanish