Customer Service Delivery Driver

The Sherwin-Williams Company; Ellensburg (WA); On-site; USD 23,000 - 28,000; Part time

Job summary

The Sherwin-Williams Company is seeking a part-time Delivery Associate for Store #701735 in Ellensburg, WA. You will help customers, answer questions about products, and deliver items from the store using company vans or pickups. The role requires lifting, loading, and safe driving to ensure timely deliveries.

Pay is $18.25 per hour with possible evenings and weekend hours. Must be 21+, have a valid driver's license, and be eligible to work in the United States.

Qualifications

• Must be able to interact effectively with customers and handle sales transactions.
• Experience in delivery, retail, or customer service is preferred.
• Must have a valid, unrestricted Driver's License and be able to legally work in the US.
• Lift up to 50 lbs (frequent) and up to 70 lbs (occasional); capable of loading/unloading and carrying items.

Responsibilities

• Provide excellent customer service and assist customers in store and by phone.
• Process sales transactions accurately and according to store policies.
• Deliver products to customers safely within schedule and routes.
• Tint and mix products per customer specifications as needed.
• Maintain store vehicle and report maintenance or repairs as necessary.

Skills

Customer service

Sales experience

Delivery driver

Safety compliance

Education

High School diploma or GED

Tools

Car driving

Forklift operation

Job description

This position works closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. In this position, you will also be responsible for delivering products to customers from Sherwin-Williams stores in a safe and timely manner using Company vans or pick-up trucks.

This is a part time position

The individual selected for this role will be expected to work at Store #701735, located at: 710 North Chestnut Ellensburg WA.

The pay is $18.25 per hour

Job duties involve contact with customers, which may include minors; and access to cash and other payment methods, electronic equipment, personal information, store merchandise and other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company's customers, staff, employees, vendors, contractors, and the general public.

• Ensure high levels of customer satisfaction through excellent sales service
• Assist customers in person and over the phone by determining needs and presenting appropriate products and services
• Process sales transactions accurately and consistent with policies and procedures
• Follow and achieve sales goals on a monthly, quarterly, and yearly basis
• Maintain precise work order files and formulas
• Pull appropriate products from the sales floor or warehouse
• Tint and mix products, as needed, to customer specifications
• Load, transport, and deliver items to customers in a safe, timely manner
• Assist with loading and unloading items from vehicles
• Maintain the store vehicle and alert the supervisor to repair and servicing needs
• Adhere to assigned routes and follow time schedules
• Comply with all laws, traffic regulations, safety procedures, etc., when driving a vehicle
• Prepare reports and other documents relating to deliveries
• Operate equipment and machines, such as cars, trucks, forklifts, etc.

Minimum Requirements:

• Must be at least twenty-one (21) years of age
• Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future
• Must have a valid, unrestricted Driver's License
• Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion.
• Must be willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation

Preferred Qualifications:

• Have at least a High School diploma or GED
• Have at least one (1) year of experience working in a delivery, retail, or customer service position
• Have previous work experience selling paint and paint-related products
• Ability to read, write, comprehend, and communicate in more than one language
• Ability to read, write, comprehend, and communicate in Spanish

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