Customer Service Delivery Driver

Sherwin-Williams; Barre Town (VT); On-site; USD 30,000 - 40,000; Full time

Job summary

Sherwin-Williams is looking for a dedicated team member in Barre, Vermont. This role involves ensuring excellent sales service while addressing customer needs for paint and related products. You will process transactions, load, transport, and deliver items to customers, maintaining high satisfaction levels.

The ideal candidate will possess strong customer service skills, a valid driver's license, and the ability to lift heavy loads. Join us at Sherwin-Williams, where your contributions are valued.

Qualifications

• Must be at least twenty-one (21) years of age.
• Must have a valid, unrestricted Driver’s License.
• Ability to work evenings and weekends as scheduled.

Responsibilities

• Ensure high levels of customer satisfaction.
• Deliver products to customers safely.
• Process sales transactions accurately.

Skills

Customer service skills

Sales skills

Ability to lift 50 lbs

Spanish communication skills

Education

High School diploma or GED

Job description

Job Description: This position works closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. In this position, you will also be responsible for delivering products to customers from Sherwin-Williams stores in a safe and timely manner using Company vans or pick‑up trucks.

This role is based at Store #5094 located at: 131 South Main Street, Barre, VT 05641.

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service
• Assist customers in person and over the phone by determining needs and presenting appropriate products and services
• Process sales transactions accurately and consistent with policies and procedures
• Follow and achieve sales goals on a monthly, quarterly, and yearly basis
• Maintain precise work order files and formulas
• Pull appropriate products from the sales floor or warehouse
• Tint and mix products, as needed, to customer specifications
• Load, transport, and deliver items to customers in a safe, timely manner
• Assist with loading and unloading items from vehicles
• Maintain the store vehicle and alert the supervisor to repair and servicing needs
• Adhere to assigned routes and follow time schedules
• Comply with all laws, traffic regulations, safety procedures, etc., when driving a vehicle
• Prepare reports and other documents relating to deliveries
• Operate equipment and machines, such as cars, trucks, forklifts, etc.

Qualifications

Minimum Requirements

• Must be at least twenty‑one (21) years of age
• Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future
• Must have a valid, unrestricted Driver’s License
• Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion
• Must be willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation
• If internal to Sherwin‑Williams, you must have received at least a “meets expectations” (3) rating on your most recent performance appraisal
• If internal to Sherwin‑Williams, you must have completed all HR Cloud e‑Learning courses required for your current position

Preferred Qualifications

• Have at least a High School diploma or GED
• Have at least one (1) year of experience working in a delivery, retail, or customer service position
• Have previous work experience selling paint and paint‑related products
• Ability to read, write, comprehend, and communicate in more than one language
• Ability to read, write, comprehend, and communicate in Spanish

Background Check

Job duties may include contact with customers, including minors, and access to cash and other payment methods, electronic equipment, personal information, store merchandise and other items of value. A criminal history review is required to protect the business and its operations, and the safety of customers, staff, employees, vendors, contractors, and the general public.

Sherwin‑Williams is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status, or any other protected characteristic.