Customer Service & Delivery Associate (Warehouse)

Ewing Outdoor Supply; Pelham (AL); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Health insurance

401(k) retirement plan

Life insurance

Paid time off

Family leave

Disability insurance

Training & development

Profit sharing

Job summary

Ewing Outdoor Supply is seeking a Customer Service Associate/Delivery Driver to deliver products, assist customers in-store, and help keep shelves stocked. The role emphasizes friendly service, accurate product information, and reliable delivery routes. A valid driver's license and physical ability to lift 50–70 pounds are required.

Benefits and a supportive, family-owned environment are highlighted. Candidates should communicate well, multitask effectively, and adapt to fast-paced conditions,

Qualifications

• Customer-focused associate with strong communication skills.
• Ability to lift 50–70 pounds.
• Valid driver’s license and clean driving record.

Responsibilities

• Go the extra mile to engage customers.
• Greet and direct customers.
• Provide accurate information (e.g. product features, pricing and after-sales services).
• Answer customers’ questions about specific products/services.
• Conduct price and feature comparisons to facilitate purchasing.
• Cross-sell products.
• Ensure racks are fully stocked.
• Manage returns of merchandise.
• Coordinate with your team to provide excellent customer service (especially during peak times).
• Inform customers about discounts and special offers.
• Provide customer feedback to the Store Manager.
• Stay up-to-date with new products/services.
• Deliver a wide variety of items to different addresses and through different routes.
• Follow routes and time schedule.
• Load, unload, prepare, inspect and operate a delivery vehicle.
• Ask for feedback on provided services and resolve clients’ complaints.
• Inform customers about new products and services.
• Follow DOT regulations and safety standards.

Skills

Customer service

Communication

Time management

Multitasking

Heavy lifting

Job description

Ewing Outdoor Supply is seeking a Customer Service Associate/Delivery Driver to deliver products, assist customers in-store, and help keep shelves stocked. The role emphasizes friendly service, accurate product information, and reliable delivery routes. A valid driver's license and physical ability to lift 50–70 pounds are required.

Benefits and a supportive, family-owned environment are highlighted. Candidates should communicate well, multitask effectively, and adapt to fast-paced conditions,