Customer Service Coordinator #Tuas #USMNC #NJH

RECRUIT EXPRESS PTE LTD; Town of Islip (NY); On-site; USD 45,000 - 65,000; Full time

Job summary

A leading company in the manufacturing sector is seeking to hire a Sales Support member. This role includes assisting the Outside Sales team, managing customer relations, and maintaining a strong company profile through effective communication and administration. Ideal candidates will have 3-5 years of relevant experience and a diploma or degree in any discipline.

Qualifications

• 3-5 years of Customer Service / Order processing experience in the Manufacturing sector.
• Good communication and interpersonal skills.
• Willing to work in Tuas (Transport provided).

Responsibilities

• Provide general assistance and support to Outside Sales team.
• Processing and managing sales orders.
• Liaising with departments for operations and orders.

Skills

Customer Service

IT Skills

Communication

Administration

Education

Diploma / Degree

Tools

Microsoft Office

Job description

Job Summary:

• To provide general assistance and support to the Outside Sales team to enable them to efficiently manage their sales account activities.

Responsibilities:

• Acquiring and developing product, Company and industry knowledge by self-tuition, and attending training courses that are identified.
• Assisting in developing sales opportunities and maintaining a high Company profile
• Processing and managing sales orders.
• Generate sales order schedules from templates when required by customer.
• Maintaining regular and frequent contact with customers by Outside Sales.
• Promoting and providing continuous and effective after-sales support.
• Liaising with other departments with regard to pertinent day to day operations and orders in hand. This will include progress reporting, monitoring of shipping / logistics, preparation and expediting of sales orders, shipping instructions, and invoicing.
• Generating request documentation for procedures and service manuals, and liaising with service department and customers to ensure correct and timely availability of manuals / procedures.
• Sourcing drawings, technical information, and data as required.
• Liaising with Aftermarket on customer requirements for customer property or rental tools.
• Participating in production meetings sales order review meetings.

Requirements:

• 3-5 years of Customer Service / Order processin experience in the Manufacturing sector
• Good general IT skills including working knowledge of Microsoft Office
• Good communication and interpersonal skills
• Good administration and time management skills
• Diploma / Degree in any discipline
• Willing to work in Tuas (Transport provided from Jurong East / Choa Chu Kang
• Preferably from OIL & GAS Industry

Interest applicants, pls email updated resume to [e-mail]

Jessie Hoe Huey Miin

CEI Reg No. R1103861

EA Lic: 99C4599