Customer Service Coordinator – Travel Support

enchanted-horizons-travel; Elizabeth (NJ); Remote; USD 35.000 - 52.000; Teilzeit

Benefits dieser Stelle

Comprehensive training and mentorship

Flexible remote work options

Part-time or full-time opportunities

Career growth within travel industry

Positive team culture

Zusammenfassung

enchanted-horizons-travel is seeking a motivated Customer Service Coordinator to support clients with travel questions and coordinate details while maintaining clear communication throughout the planning process.

This role offers flexible remote work options and opportunities to grow within the travel industry, ideal for someone who enjoys helping people and delivering exceptional service.

Qualifikationen

• Excellent written and verbal communication skills.
• Strong organization and time-management abilities.
• Self-motivated and comfortable working remotely.
• Detail-oriented and customer-focused mindset.
• Customer service, administrative or hospitality experience preferred.
• Interest in travel is beneficial.

Aufgaben

• Communicate with clients regarding travel inquiries and requests.
• Provide guidance on travel options, timelines, and next steps.
• Support reservation coordination and follow-up communication.
• Ensure accuracy of client information and travel details.
• Deliver high-quality service with professionalism and care.
• Follow company processes and service standards.

Kenntnisse

Excellent written and verbal comms

Strong organization

Time-management

Self-motivated

Detail-oriented

Customer service experience

Interest in travel

Jobbeschreibung

Job Summary

We are looking for a motivated Customer Service Coordinator to provide travel support and ensure a positive client experience. This role focuses on assisting customers with travel-related questions, coordinating details, and maintaining clear communication throughout the planning process.

This is a great opportunity for someone who enjoys helping people and wants to be part of a service-focused travel team.

Key Responsibilities

• Communicate with clients regarding travel inquiries and requests

• Provide guidance on travel options, timelines, and next steps

• Support reservation coordination and follow-up communication

• Ensure accuracy of client information and travel details

• Deliver high-quality service with professionalism and care

• Follow company processes and service standards

Qualifications

• Excellent written and verbal communication skills

• Strong organization and time-management abilities

• Self-motivated and comfortable working remotely

• Detail-oriented and customer-focused mindset

• Customer service, administrative, or hospitality experience preferred

• Interest in travel is beneficial

What We Offer

• Comprehensive training and ongoing mentorship

• Flexible remote work options

• Part-time or full-time opportunities

• Career growth within the travel industry

• Positive, team-oriented culture