Customer Service Coordinator – Travel Support

Enchanted Horizons Travel; Danville (VA); Vor Ort; USD 30.000 - 42.000; Teilzeit

Benefits dieser Stelle

Comprehensive training

Flexible remote work options

Career growth opportunities

Team-oriented culture

Zusammenfassung

A leading travel agency in Virginia is seeking a motivated Customer Service Coordinator. This role involves assisting clients with travel inquiries and coordinating details to ensure a positive client experience. The ideal candidate should possess excellent communication skills, be detail-oriented, and have a customer-focused mindset. The position offers flexible remote work options and opportunities for career growth within the travel industry, making it a great chance for someone passionate about customer service and travel.

Qualifikationen

• Strong organization and time-management abilities are essential.
• Customer service, administrative, or hospitality experience preferred.
• Self-motivated and comfortable working remotely.
• Detail-oriented and customer-focused mindset.
• Customer service, administrative, or hospitality experience preferred.
• Interest in travel is beneficial.

Aufgaben

• Communicate with clients regarding travel inquiries and requests.
• Provide guidance on travel options, timelines, and next steps.
• Support reservation coordination and follow-up communication.
• Ensure accuracy of client information and travel details.
• Deliver high-quality service with professionalism and care.
• Follow company processes and service standards.

Kenntnisse

Excellent written and verbal communication skills

Strong organization skills

Time-management abilities

Customer service experience

Detail-oriented mindset

Detail oriented

Customer service

Hospitality experience

Travel interest

Jobbeschreibung

Job Summary

We are looking for a motivated Customer Service Coordinator to provide travel support and ensure a positive client experience. This role focuses on assisting customers with travel-related questions, coordinating details, and maintaining clear communication throughout the planning process.
This is a great opportunity for someone who enjoys helping people and wants to be part of a service-focused travel team.

Key Responsibilities

• Communicate with clients regarding travel inquiries and requests

• Provide guidance on travel options, timelines, and next steps

• Support reservation coordination and follow-up communication

• Ensure accuracy of client information and travel details

• Deliver high-quality service with professionalism and care

• Follow company processes and service standards

Qualifications

• Excellent written and verbal communication skills

• Strong organization and time-management abilities

• Self-motivated and comfortable working remotely

• Detail-oriented and customer-focused mindset

• Customer service, administrative, or hospitality experience preferred

• Interest in travel is beneficial

What We Offer

• Comprehensive training and ongoing mentorship

• Flexible remote work options

• Part-time or full-time opportunities

• Career growth within the travel industry

• Positive, team-oriented culture